Jobs
>
Durham

    Manager, QC Technical Support - Durham, United States - Novartis AG

    Default job background
    Description
    About the Role


    The Manager, Quality Control Microbiology Technical Support, is responsible for providing technical support to QC and Manufacturing and managing a team to conduct investigations.


    Supports QC Microbiology in managing the transfer and technical oversight of Microbiological methods from Development to QC (validation of methods and tech transfer of methods, including comparability).


    Establishes user requirements for purchase, qualification of QC equipment and work with internal and external resources to maintain equipment in an optimal state.

    Develops, revises and reviews SOPs, qualification/validation protocols and reports.

    Reviews and manages team to conduct investigations regarding out of specifications (OOS) results and EM excursions.

    Monitors the GMP systems currently in place to ensure compliance with documented policies.

    Manages Aseptic Gowning, Aseptic Techniques and Microbiology Training

    Gathers metric information for use in continuous improvement of areas of responsibility.

    Project management for QC related projects.

    Diversity & Inclusion / EEO

    We are Equal Opportunity Employers and take pride in maintaining a diverse environment.

    We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

    We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.


    Accessibility and Reasonable Accommodations:
    Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:


    • Novartis: e-mail [email protected] or call
    • Sandoz: e-mail [email protected] or call:
    Role Requirements


    Bachelor's degree or advanced degree in Microbiology or related discipline with 8 years' experience working in a GMP QC Microbiology and Environmental Monitoring laboratories, preferably in an aseptic processing facility.

    Ability to gown for entry into Aseptic core and supporting areas, and lift approximately 25 lbs.


    Strong knowledge of Environmental Monitoring equipment, requirements and tests (viable and non-viable), Aseptic Process Validation, Microbial Identification, and other applicable methods to the testing of biopharmaceuticals.

    Working knowledge of quality systems and regulatory requirements (21 CRF Part 11/210/211/1271, ISO , USP, EP).

    Extensive experience in conducting laboratory and environmental excursion investigations.

    Previous training experience.


    Ability to communicate and work independently with scientific/technical personnel and comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities.

    Self-motivated, detail-oriented, and willing to accept temporary responsibilities outside of initial job description.

    Ability to think critically and demonstrate troubleshooting and problem-solving skills.


    The pay range for this position at commencement of employment is expected to be between $112,800 and $169,200 annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

    The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

    Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.


    Why Novartis:

    Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world.

    How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions.

    Be a part of this mission and join us Learn more here:



    Accessibility and Reasonable Accommodations:
    The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities.

    If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] call and let us know the nature of your request and your contact information.

    Please include the job requisition number in your message.

    Why Novartis:
    Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?
    #J-18808-Ljbffr


  • AMISEQ Durham, United States

    Front-line support for Tier 1,2 and 3 requests · Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level · Performing initial triage, diagnosis, and troubleshooting; Proactively notifying customers of all incidents within SLA guid ...


  • Bell and Howell Durham, United States

    Job Description · Location: Durham, NC · Job Summary · Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support installations, conversions, modifications and escalations. Provides ...


  • WIRB-Copernicus Group Durham, United States

    ABOUT WCG: · WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve indiv ...


  • Cynet Systems Durham, United States

    Job Description: · Responsibilities: Front-line support for Tier 1,2 and 3 requests. · Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level. · Performing initial triage, diagnosis, and troubleshooting; Proactively notifying ...


  • WIRB-Copernicus Group Durham, United States

    ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...


  • JAGGAER Durham, United States

    Overview · ABOUT JAGGAER: · JAGGAER is a proven industry leader of comprehensive sourcing & procurement solutions. Our SaaS-based, source-to-settle solution provides unparalleled visibility, insights, and recommendations to procurement leaders and suppliers. The result is a flui ...


  • JAGGAER Durham, United States

    Overview · ABOUT JAGGAER: · JAGGAER is a proven industry leader of comprehensive sourcing & procurement solutions. Our SaaS-based, source-to-settle solution provides unparalleled visibility, insights, and recommendations to procurement leaders and suppliers. The result is a fl ...


  • Healthcare Businesswomen's Association Durham, United States

    About the role · The Manager, QC (Quality Control) Technical Support and Compliance, provides technical leadership and guidance to the QC team by ensuring that continuous improvement projects are identified and implemented and that new changes/projects are assessed taking into co ...


  • DCS Lab Durham, United States

    Job Description · Job DescriptionJob Title: Technical & Client Support · Location; Durham, North Carolina · Benefits: Full · Salary: 50-75k depending on experience · Awesome opportunity for Dental Technician or Dental Assistant that need a change · Job Description: · Customers/De ...


  • Amiseq Inc. Durham, United States

    IT Technical Support Engineer Durham, NC - Hybrid role 12 Months Contract · Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. You will work in an exciting and extremely fast/paced environment. You should have strong written an ...


  • Lucid Services Group Durham, United States

    A leading North Carolina employer is in current need of a highly-motivated Technical Support Engineer to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by work ...


  • AMISEQ Durham, United States

    Key responsibilities: · • Front-line support for Tier 1,2 and 3 requests · • Ticket triage and acts as a single point of contact for customers on escalations to the appropriate level · • Performing initial triage, diagnosis, and troubleshooting; Proactively notifying customers o ...


  • Cynet Systems Durham, United States

    We are looking for IT Technical Support Engineer for our client in Durham, NC · Job Title: IT Technical Support Engineer · Job Location: Durham, NC · Job Type: Contract · Job Description: · Responsibilities: · Front-line support for Tier 1,2 and 3 requests. · Ticket triage and a ...


  • Insight Global Durham, United States

    Job Description · Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support installations, conversions, modifications and escalations. Provides remote monitoring and trouble-shooting f ...


  • Optomi Durham, United States

    Tier II Support Specialist (On-site) · *This position will require an on-site presence in Durham, North Carolina* · Optomi, in partnership with one of our premier clients, is seeking a Tier II Support Specialist to join their team This candidate will be responsible for Tier I sof ...


  • Insight Global Durham, United States

    Reporting to the Manager, Technical Support, the Technical Support Engineer provides virtual/remote technical consultation and troubleshooting to support installations, conversions, modifications and escalations. Provides remote monitoring and trouble-shooting for supported produ ...


  • BioCryst Pharmaceuticals Durham, United States

    ** Technical Support Specialist** · **Job Category****:** Information Technology **Requisition Number****:** TECHN001410 Showing 1 location **Job Details** · **Description** · **COMPANY:** · *At BioCryst, we are passionate about advancing novel therapeutics for patients with ...


  • Novartis AG Durham, United States

    About the Role · The Manager, Quality Control Microbiology Technical Support, is responsible for providing technical support to QC and Manufacturing and managing a team to conduct investigations. · Supports QC Microbiology in managing the transfer and technical oversight of Micro ...


  • Novartis Group Companies Durham, United States

    394675BR · Manager, QC Technical Support · USA · About the role · The Manager, QC (Quality Control) Technical Support and Compliance, provides technical leadership and guidance to the QC team by ensuring that continuous improvement projects are identified and implemented and ...


  • bioMerieux SA Career Site - MULTI-LINGUAL Durham, United States

    Description · Position Summary Provide high-level technical expertise, leadership, and direction through training, troubleshooting, and project management to internal and external customers for the diagnostic test systems marketed by bioMerieux. Items under the IT & Data Solutio ...