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Customer Service Representative
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Patient Service Representative
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Patient Services Representative
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University of Oklahoma Edmond, United StatesCome join the staff at OU HSC and become a part of Oklahoma's premier research university which leads the state in education and career opportunities. We are looking for a Patient Services Rep to join the team. This position coordinates schedules of Patient Services, Representati ...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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HR Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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customer service representative
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tmveterans Edmond, United States****CUSTOMER SERVICE REPRESENTATIVE (CSR) Oklahoma City, OK #638861**** · SUMMARY: The primary responsibility of the Customer Service Representative is to solicit and book freight to a particular region or area meeting daily and weekly capacity targets through a selected freight ...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Member Service Representative
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Customer Service Representative - Edmond, United States - Keri Esmon Agency
Description
Job Description
Job DescriptionJoin the Keri Esmon Agency, a leading Insurance provider dedicated to excellence and serving the community in Edmond, Oklahoma. As a Part-Time Customer Service Representative, you will be the face of our agency, providing exceptional service and support to our valued clients. Your role is critical in ensuring client satisfaction and building strong relationships that uphold our reputation as an industry leader. If you are a dedicated individual who enjoys helping others and thrives in a fast-paced environment, we welcome you to apply to join our team
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Paid Time Off (PTO)
Responsibilities
Client Support: Interact with clients in person, over the phone & via email, addressing inquiries, resolving issues, and providing assistance in a professional manner.
Service Delivery: Ensure prompt and accurate service delivery to meet client needs and exceed expectations.
Problem Resolution: Effectively troubleshoot and resolve client concerns, escalating issues when necessary.
Documentation: Maintain accurate records of client interactions and transactions
Product Knowledge: Stay informed about agency products and services to provide comprehensive information to clients.
Client Feedback: Gather client feedback to improve service quality and identify areas for enhancement.
Requirements
Previous Experience: Prior experience in customer service or a related field is an asset.
Communication Skills: Strong verbal and written communication skills are essential.
Empathy: Ability to empathize with customers and provide compassionate support.
Problem-Solving: Strong problem-solving skills and a proactive approach to addressing issues.
Attention to Detail: Ability to maintain accuracy and attention to detail in all customer interactions.
Professionalism: Maintain a professional demeanor and positive attitude at all times.