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    Guest Services Specialist - Philadelphia, United States - Genesis Healthcare LLC

    Genesis Healthcare LLC
    Genesis Healthcare LLC Philadelphia, United States

    4 weeks ago

    Default job background
    Description
    Bring your organizational, problem solving and customer service skills to our team as a Guest Services Specialist.

    In this crucial role, you will ensure that all patients/residents have a positive experience, receiving the highest quality of service in a caring and compassionate atmosphere that recognizes the individuals' needs and rights.

    Position Highlights


    • Promote Guest Services involvement based on the needs and interests of the patient/resident, preferences and life history.
    • Provide input into the design of events, offerings and activities and assist in the planning of Guest Services opportunities.
    • Plan and organize daily tasks and schedules.
    • Facilitate group and individual activities for patient/residents of various cognitive and physical abilities in all component areas, e.g., physical, cognitive, social, spiritual, creative, wellness, sensory, community, and service.
    • Participate in the formulation and follow through of the patient/resident care plan.
    Benefits


    • Nursing Student Loan Debt Repayment and Tuition Assistance
    • Tuition, Travel, and Wireless Service Discounts
    • Employee Assistance Program to support mental health
    • Employee Foundation to assist financially with unforeseen hardships
    • Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
    • Variable compensation plans
    • Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

    We also offer several voluntary insurances such as:

    • Pet Insurance
    • Term and Whole Life Insurance
    • Short-term Disability
    • Hospital Indemnity
    • Personal Accident
    • Critical Illness
    • Cancer Coverage


    Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.


    Qualifications:
    High school diploma or equivalent is required Must have experience in Customer Service/Hospitality.

    Other Info


    • Position Type: Full Time
    • Pay Target: $15 per hour
    • Job City: Philadelphia
    Requisition Number: 501855
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