- Make a great first impression by welcoming and engaging all guests to the Guthrie in a friendly and helpful manner as they enter the building.
- Provide exceptional guest service while interacting directly with the public.
- Answer general questions about the Guthrie, its policies and procedures, and the neighborhood and community.
- Assist guests with wayfinding around the Guthrie.
- Monitor conduct of guests in all public spaces.
- Display a professional demeanor and resolve guest issues professionally.
- Respond to guest concerns or complaints.
- Follow reporting process for any problematic incidents that occur.
- Assist with special events that take place at the Guthrie throughout the year.
- Conduct regular walk-throughs of all public spaces.
- Ensure restrooms and lobbies are clean and well-stocked and reset lobby furniture as needed.
- Liaise with house management staff to ensure smooth operations and positive guest and audiences services experiences.
- Foster a work environment incorporating the Guthrie values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.
- Prior experience providing guest or customer service in a dynamic environment.
- Can present a polite and professional demeanor when interacting with guests and colleagues at all times.
- Can communicate effectively in English, both verbally and in writing.
- Proficient in Microsoft Office Suite (Word, Outlook).
- Demonstrated ability to manage multiple priorities and maintain composure during stressful situations.
- Can concentrate effectively in a busy and noisy environment.
- Can initiate and follow emergency procedures if needed.
- CPR training a plus but not required.
- Must be willing and able to work flexible hours/days, including evenings and weekends, reflective of the dynamic schedule of the theater.
- Experience with and commitment to working with individuals and teams that exemplify diversity of identity, experience, and perspective, including but not limited to race, color, gender, gender identity, gender expression, age, family and/or marital status, creed, religion, ancestry, disability, national origin, sexual orientation or sexual identity, veteran status, genetic information, pregnancy, body size/type, status with regard to public assistance or any other basis protected by federal, state or local law.
-
Client Service Associate
2 weeks ago
Marks Group Wealth Management Minneapolis, United StatesMarks Group Wealth Management is a Minnetonka-based Registered Investment Advisory (RIA) firm that works with individuals, families, and business owners to simplify the complexities of managing and planning for their financial needs. Our client-centric approach, company-wide cult ...
-
Advancement Services Associate
4 days ago
Minneapolis College of Art & Design Minneapolis, United StatesMCAD is seeking an Advancement Services Associate. This position is responsible for supporting the Office of Institutional Advancement (IA) in reaching fundraising goals by overseeing and implementing project plans for cultivating, soliciting and ste Associate, Database Administr ...
-
Advancement Services Associate
3 days ago
Minneapolis College of Art & Design Minneapolis, United StatesJob Type Full-timeDescriptionSUMMARY:MCAD is seeking an Advancement Services Associate. This position is responsible for supporting the Office of Institutional Advancement (IA) in reaching fundraising goals by overseeing and implementing project plans for cultivating, soliciting ...
-
Host Service Associate
1 week ago
NATIONAL SPORTS CENTER FOUNDATION Minneapolis, United States· Hospitality Concessions · Position Information Entry Level: $14/hr - $15/hr · Hours Per Week: Varies based on-campus events · Location: All Campus Concession · Customer Service, Kitchen and concession experience preferred but not required · Schedule · The schedule will v ...
-
Member Services Associate
2 days ago
YWCA Minneapolis Minneapolis, United States Part timeAbout the Organization YWCA Minneapolis is a nonprofit organization founded in 1891 as a member of YWCA USA, the oldest and largest multicultural organization in the world. The mission of YWCA Minneapolis is eliminating racism, empowering women and girls, and promoting peace, jus ...
-
Health Service Associate
4 days ago
Bloomington Public Schools Minneapolis, United StatesPosition Type: Health Service Providers/Health Service AssociateDate Posted: 5/6/2024Location: Kennedy High SchoolClosing Date: Until FilledPosition: Building Nurse Location: Kennedy High School Effective Date: August 26th, 2024 Hours: 7 hours per day 5 days per week 10 months Re ...
-
Member Services Associate
2 days ago
YWCA Minneapolis Minneapolis, United States Part timeAbout the Organization · YWCA Minneapolis is a nonprofit organization founded in 1891 as a member of YWCA USA, the oldest and largest multicultural organization in the world. · The mission of YWCA Minneapolis is eliminating racism, empowering women and girls, and promoting peace ...
-
Health Service Associate
4 days ago
Bloomington Public Schools Minneapolis, United StatesPosition Type: · Health Service Providers/Health Service Associate · Date Posted: · 5/6/2024 · Location: · Kennedy High School · Closing Date: · Until Filled Position: · Building Nurse · Location: · Kennedy High School · Effective Date: · August 26th, 2024 · Hours: · 7 hours p ...
-
Host Service Associate
1 day ago
NATIONAL SPORTS CENTER FOUNDATION Minneapolis, United StatesHospitality ConcessionsPosition InformationEntry Level: $14/hr - $15/hrHours Per Week: Varies based on-campus eventsLocation: All Campus ConcessionCustomer Service, Kitchen and concession experience preferred but not requiredScheduleThe schedule will vary based on events, includi ...
-
Client Service Associate
2 weeks ago
NFP Minneapolis, United StatesWho We Are · NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative adviso ...
-
Client Service Associate
1 week ago
NFP Minneapolis, United StatesWho We Are: · NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of c ...
-
Retail Customer Service Associate
3 days ago
FedEx Minneapolis, United StatesThe Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledge Customer Service, Retail, Ass ...
-
Patient Services Associate I
3 days ago
Planned Parenthood North Central States Minneapolis, United StatesTo learn more: Our Mission. When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom. Planned Parenthood is an affirmative action and Patient Services, Associate, Patient, Remote, He ...
-
Patient Services Associate I
3 days ago
Planned Parenthood Minneapolis, United StatesPlanned Parenthood North Central States · Iowa, Minnesota, Nebraska, North Dakota, South Dakota · Patient Services Associate I - Remote within Iowa, Minnesota, or Nebraska · Pay: $19+ per hour (experience will be compensated) · Schedule: Full-time, 40 hours per week · Shift ...
-
Patient Services Associate I
3 days ago
Planned Parenthood Minneapolis, United StatesPlanned Parenthood North Central StatesIowa, Minnesota, Nebraska, North Dakota, South DakotaPatient Services Associate I - Remote within Iowa, Minnesota, or Nebraska Pay: $19+ per hour (experience will be compensated)Schedule: Full-time, 40 hours per weekShift times: Primarily Mo ...
-
Account Services Representative Associate
1 week ago
Allianz Minneapolis, United StatesAt Allianz Life, we are guided by our mission - we secure your future - and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our custome ...
-
Eide Bailly Minneapolis, United StatesOutsourced Payroll Services Sr. Associate - Remote Eligible · Job LocationsUS-MN-Mankato · US-MN-Minneapolis · US-WA-Spokane · US-ID-Boise · US-ID-Twin Falls · US-ND-Fargo · US-ND-Bismarck · US-SD-Aberdeen · US-TX-Abilene · US-SD-Sioux Falls · ID · Category · Outsourced & Managed ...
-
Client Service Associate, Individual Solutions
4 weeks ago
National Financial Partners Corporation Plymouth, United StatesWe're NFP, a seven-time Best Places to Work award winner in Business Insurance for and we're looking for a Client Service Associate to join our team who'll be responsible for assisting the Relationship Manager with all aspects of new sales, Client Service, Relationship Manager, S ...
-
Spa Associate- Sales and Customer Service
2 weeks ago
Hand and Stone Minneapolis, United StatesAre you passionate about helping people improve their wellness? If you enjoy working in a positive team environment that rewards excellent customer sales and service explore opportunities at our Spa · The Spa Sales Associate plays a key role in hosting our clients through a rela ...
-
Client Service Associate, Individual Solutions
2 weeks ago
NFP Minneapolis, United StatesWe're NFP, a seven-time Best Places to Work award winner in Business Insurance for and we're looking for a Client Service Associate to join our team who'll be responsible for assisting the Relationship Manager with all aspects of new sales, client service and meeting support.The ...