Jobs
>
Denver

    Customer Solutions Architect - Denver, United States - Gravitee

    Gravitee
    Gravitee Denver, United States

    2 weeks ago

    Default job background
    Description
    CUSTOMER SOLUTIONS ARCHITECT

    ABOUT GRAVITEE In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business owners effortless control over their entire API ecosystem.

    is the leading open-source API platform, enabling worldwide developers and business users to build, manage and monitor their APIs.

    As a team, we are driven by the purpose of giving customers effortless control over their growing API ecosystem and a strong belief in the ethos of open source.

    By understanding customers' connectivity challenges and anticipating their needs, we provide the most intuitive platform.

    We are growing rapidly and we are looking for exceptional people who are excited to join us on this career-defining journey.

    THE ROLE & WHY IT EXISTS

    is taking APIs to the next level - we are the premier, open-source API platform and we want everyone to know how amazing our software is.

    To make this happen, we need someone passionate, ambitious, curious, and competitive looking to help our business and play a fundamental role in building something special.

    This is where you come in.

    We are expanding globally to serve the needs of our large international clients who are predominantly in banking, healthcare, insurance, and more.

    Gravitee is the natural force of connection within the API space - join and connect with your ideal opportunity.

    We are currently recruiting for an experienced Customer Solutions Architect (CSA) to join our growing business.

    In this role, you will help craft and execute technical strategies to drive our customers' adoption and use of the Gravitee Platform for globally based companies.


    The CSA will serve as the technical champion for all of our customers. Your technical ability and customer-facing skills will enable you to effectively represent Gravitee within a customer's environment. The close relationships developed with your customers will allow you to understand their business/operational/technical needs & challenges. This will help them achieve the greatest value from Gravitee and will help Gravitee achieve smooth renewal and upsells.


    You will serve as a point of contact for all technical, product and support questions on a day-to-day basis and strive to assure all our customers are successful.

    This role will give you an opportunity to proactively help enterprises accelerate their digital transformation initiatives. This position will require the ability to travel as and when required. You will report to the Chief Customer Officer (CCO).


    WHAT YOU WILL BE DOINGYour daily to-do list will feature some or all of the following, but is not limited to:Help customers during their onboarding process with activities like Architecture design, product configuration, use case implementationEffectively manage the tracking of top-tier customer projects and resolution and escalations on behalf of product and servicesEnsure constant communication with customers and emerge as customer's trusted technical advisor and a partnerEstablish business value for customers and help them achieve the targets and ROI from the use of the Gravitee platformHelp existing customers to understand business case & value prop, also ensuring post-sales challenges/pitfalls are identified and mitigated into opportunitiesUnderstand, advocate, and document customer's use case, architecture, and roadmapChampion and advocate for the customer within Gravitee.

    Follow up with Engineering and Product Management on customers' product features and future roadmap needs and address them activelySupport the other Gravitee Teams with demonstrations, content creation, and marketing activities which will contribute to the Gravitee Platform being more widely adopted.


    ESSENTIAL SKILLS
    The right candidate will possess at least the following skills, if not more: 5+ years of demonstrated experience handling customers of all sizes in Professional Services functions in a fast-paced Software/SaaS company Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervisionExcellent communication skills and an ability to concisely explain complex technical issues and solutions Prior experience administering/interacting with an Access Management platform(s) (API management platform is a plus)Ability to travel when required to meet with your accounts


    DESIRED SKILLS
    Additionally, these skills are not required, but preferable:

    Prior experience or knowledge in container technologies (e.g. Docker) and Kubernetes Software development experience in one or more programming languages such as Java or PythonAdditional European language skills are a strong plusExperience working in a startup or scale-up environment


    CORE VALUES
    At Gravitee, we believe strongly in living our core values as a team and as a company. We don't just write them- we live them.

    Our company is based on employees who work and operate with the principles of:

    Passion:
    Work because you love it.

    Use your sense of passion to become an expert in your field, to think about where our market is going, how to improve and how to do things better.

    Do What It Takes:
    Work with speed, fight and intensity to ensure the job is done to your highest standard.

    Professionalism:
    Respond to needs quickly, in a polite and respectful way, to our internal and external customers.

    AT GRAVITEE, YOU'LL GET...

    Excellent medical coverage to keep your body and mind healthy

    Pension and 401k program options for all locations

    Stock option plan for employees

    25 days holiday/vacation in addition to in-country national holidays as well

    3 mental health days per year with an allowance toward a mood-boosting activity of your choice

    Birthday off to celebrate your day

    Learn and grow with our professional development allowance to be used to benefit your career

    Quarterly outings and an annual offsites in an exciting location

    Hybrid culture with options to go in to an office in one of our hubs

    Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector

    A meaningful, progressive, global company culture that is as fun as it is hardworking

    Endless growth opportunities


    At Gravitee, no employee or applicant will be treated less favourably on the grounds of their sex, marital status, race, colour, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.


  • ALDI Einkauf GmbH & Co. oHG

    Solution Architect

    2 weeks ago


    ALDI Einkauf GmbH & Co. oHG Denver, United States

    Tab drücken, um zum Link "Weiter zu Inhalt" zu gelangen · Gesellschaft · ALDI International Services SE & Co. oHG · Beginn · nach Vereinbarung · Tätigkeitsbereich · IT-Architektur & Integration · Stellen ID · 449653 · Wofür du dein Bestes gibst. · Leitung der Konzeption und Entwi ...


  • HUESKER Germany Denver, United States

    Als außerordentlich erfolgreiches mittelständisches Unternehmen gestalten wir seit mehr als 160 Jahren die Zukunft. Wir entwickeln und produzieren technische Textilien, die als nachhaltige Ingenieurlösungen alternativ zu herkömmlichen Bauweisen eingesetzt werden. Hierbei haben wi ...

  • OneNeck IT Solutions

    Solutions Architect

    1 week ago


    OneNeck IT Solutions Denver, United States

    · Solutions Architect - Hosting · Job Locations · US-CO-Denver | US-NE-Omaha | US-AZ-Scottsdale | US-Remote Location · ID · Company · OneNeck IT Solutions · Overview · At OneNeck IT Solutions our success comes from preparing others for theirs. Let us be a part of your success ...

  • OneNeck IT Solutions

    Solutions Architect

    1 week ago


    OneNeck IT Solutions Denver, United States

    Solutions Architect - Hosting Job Locations · US-CO-Denver | US-NE-Omaha | US-AZ-Scottsdale | US-Remote Location · ID · Company OneNeck IT Solutions Overview · At OneNeck IT Solutions our success comes from preparing others for theirs. Let us be a part of your success by joining ...

  • Capgemini

    Solution Architect

    2 weeks ago


    Capgemini Denver, United States

    Job Title: Solution Architect · Job location: Denver, Colorado · Job description: · We are looking for a Solution Architect in wireline/cable domain for a leading regional communication service provider. This position requires the candidate that is local in Denver, CO metro area ...

  • Inceed

    Solutions Architect

    1 week ago


    Inceed Denver, United States

    Compensation: $60 - $75/ hour · Location: Colorado (remote) · Solutions Architect · Inceed has partnered with a government agency to help find a skilled Solutions Architect to join their team · In this role, you will be assigned to a project that involves enterprise level ap ...

  • Inceed

    Solutions Architect

    2 weeks ago


    Inceed Denver, United States

    Compensation: $60 - $75/ hour · Location: Colorado (remote) · Solutions Architect · Inceed has partnered with a government agency to help find a skilled Solutions Architect to join their team · In this role, you will be assigned to a project that involves enterprise level ap ...

  • Leidos

    Solution Architect

    3 days ago


    Leidos Denver, United States

    · Leidos has an immediate opening for a Solution Architect to join our team in Colorado Springs, CO. · In this role, you will help solve demanding challenges via technology, modernization, and transformation processes, and proven methods and solutions. · As part of a creative, f ...

  • Vendavo

    Solution Architect

    1 week ago


    Vendavo Denver, United States

    We're a growing team, and as we scale, so does our need to focus on expanding professional services. As a Solution Architect at Vendavo, you will need to work hand-in-hand with our customers to lead technical discovery, training/workshops, solution design sessions, and onsite con ...

  • Thunder

    Solution Architect

    2 days ago


    Thunder Denver, United States

    Job Description · Job DescriptionTHUNDER | JOB DESCRIPTION · Solution Architect - Revenue Cloud (work remote from anywhere in the US) · Thunder's Solution Architect is responsible for collaborating with our customers' technology and business stakeholders to develop a scalable Sal ...


  • zeroG - AI in Aviation Denver, United States

    Willst Du Deine SAP-Expertise in einem Unternehmen umsetzen, das Exzellenz und Qualität an erster Stelle setzt? Bei Westernacher Consulting hast Du die Möglichkeit an großen, anspruchsvollen Projekten zusammen mit Top-Experten zu arbeiten. · Deine Aufgaben als Solutions Architect ...


  • Brooksource Denver, United States

    Job Title: Cloud Solutions Architect · Duration: Long Term Contract · Location: 5 days/week onsite; Offices in Centennial and Colorado Springs · Pay: $60-$75/hr · Description: As a Cloud Solutions Architect, you'll be at the forefront of revolutionizing customer experience throug ...


  • Quadtec Solutions, Inc. Denver, United States

    Job Description · Job Description · MUST have CURRENT DOD SECRET clearance · The Lead SDWAN Solutions Architect will conduct assessment, analysis, and solution development (e.g., solution diagrams and implementation timelines). The Architect shall coordinate and execute requireme ...


  • Net2Source Inc. Denver, United States

    Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We be ...


  • Brooksource Denver, United States

    Job Title: · Cloud Solutions Architect · Duration : Long Term Contract · Location: · 5 days/week onsite; Offices in Centennial and Colorado Springs · Pay : $60-$75/hr · Description: · As a Cloud Solutions Architect, you'll be at the forefront of revolutionizing customer exper ...


  • ClifyX Denver, United States

    Location-Denver, CO · Job Descriptions: · Wireline Solution Architect (1 open role) Max Hourly Pay Rate - $ 88/hr · Minimum 10+ years of IT experience designing and integrating telecom OSS solutions related to Telecom CRM, Order Management, Orchestration, Network Provisioning and ...


  • Ampcus Denver, United States

    Role: Wireline Solution Architect · Work Location: Denver, CO · Job Description: · Software Engineer - Experience - Seven to Ten Years · Software Engineer - Proficiency in Experienced · Software Engineer - How Recent in Less than 3 Years · Solution Architect in wireline/cabl ...


  • AECOM Denver, United States

    Job Description · AECOM is seeking a talented and experienced Digital Solution Architect to join our digital practice areas within US. You will play a crucial role in translating business requirements into technical solutions, designing, and overseeing the implementation of comp ...


  • ePlus Technology, inc. Denver, United States

    Overview · **Candidates MUST BE local to the Denver, Colorado area with a willingness to work on-site in our ePlus office at least two days/week (currently Monday and Thursday team cadence)** · As a Senior Solutions Architect, you will serve as the focused technical lead and sa ...


  • Axiom Global Technologies Denver, United States

    My client has received the EDGE Certification (Economic Dividends for Gender Equality) in recognition of its commitment to gender equality and has been recognized as one of the world's most ethical companies by the Ethispere Institute 10 times in a row · Qualifications: · Must ha ...