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    Sales Support Specialist - Las Vegas, United States - Whitecastle Tours Inc

    Whitecastle Tours Inc
    Whitecastle Tours Inc Las Vegas, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • 401(k) matching
    • Competitive salary
    • Employee discounts
    • Free uniforms
    • Paid time off

    Job Summary
    • Works with clients in identifying their needs and problems in order to promote appropriate company products and services

    General Accountabilities
    • Manages and grows existing accounts
    • Sells additional services to clients
    • Contacts and visits clients to help them better understand company products and services
    • Handles queries about company products and services
    • Builds up detailed knowledge about the company's products
    • Plans for and attends trade shows to establish new business
    • Provides customer service to business partners
    • Educates business partners and end users on company products and services
    • Provides proactive assistance and supports to clients and business partners
    • Meets customer needs, offers options, resolves problems and follows up with customers
    • Present, promote and sell services to existing and prospective customers
    • Establish, develop and maintain positive business and customer relationships
    • Reach out to customer leads through cold calling
    • Expedite the resolution of customer problems and complaints to maximize satisfaction
    • Input and process transaction information from start to finish
    • Achieve agreed upon sales targets and outcomes within schedule
    • Coordinate sales effort with team members and other departments
    • Analyze the territory/markets potential, track sales and status reports
    • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
    • Keep abreast of best practices and promotional trends
    • Continuously improve through feedback
    • *The company reserves the right to add or change duties at any time

    Job Qualifications
    • Education: High school diploma or equivalent
    • Experience: 1-2 years of experience in a professional work environment

    Skills
    • Excellent verbal and written communication
    • Excellent knowledge of MS Office or Google Docs
    • Excellent selling and negotiation skills
    • Prioritizing, time management and organizational skills
    • Problem solving
    • Attention to detail
    • Service orientation

    Schedule
    • Monday to Friday
    • Weekend availability
    • Overtime (if required)
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