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Service Manager - Manitowoc, United States - Pomp's Tire Service
Description
**Service Manager**
2419 Menasha Ave, Manitowoc, WI 54220, USA Req #1105 Thursday, March 3, 2022 Pomps Tire Service has an immediate opening for a Service Manager. The Service Manager works with customers to schedule service and assigns tasks to service employees. At Pomp's, we value the opportunities to advance our employee's skills and positions at any level and work to support your development as a Service Manager.
Since 1939, Pomp's Tire Service has been providing tires and service to satisfied customers throughout the Midwest. We focus on building strong customer relationships and providing the highest quality of workmanship on each job we perform. With stores and services offered throughout the Midwest, Pomp's Tire Service offers a variety of unique opportunities to exercise your skills in the automotive services industry.
**Job Responsibilities:**
Safety First: Ensure adherence to all Pomps, OSHA, and DOT safety regulations
Answer incoming phone calls and handle customer inquiries
Analyze tire problems and advise customer as to solutions
Assign tasks to service employees in accordance with customer needs and employee skills
Assist with store inventory management
Follow and collect past due accounts
In conjunction with the Training Department, ensure service employees are properly trained for their positions
Maintain a clean and orderly work area
Additional tasks as assigned
**Job Requirements:**
Management experience preferred
Sales experience preferred
Valid drivers license and driving record to company standards
Ability to maintain professional demeanor
Good oral and written communication ability
Intermediate computer skills
Basic automotive/mechanical skills
Strong attention to detail
Strong time management skills
High School Diploma or equivalent required
ASE and TIA certifications desired
Previous tire experience strongly preferred
**Physical Demands:**
Regularly lift, push, or move 50 pounds; occasionally lift, push, or move 100 pounds
Employee is required to effectively communicate with internal and external customers and co-workers
Constant standing required with frequent twisting, bending, stooping, crouching, and crawling
+ Frequent use of fingers and hands to feel, frequent reaching above shoulders with hands and arms
+ Frequent exposure to fumes or airborne particles, moving mechanical parts, and vibration
+ Primarily working indoors with occasional exposure to extreme weather conditions such as heat and cold
+ Frequent exposure to various toxic and/or caustic chemicals; safety equipment is provided as needed
Noise level in the work environment can be loud; safety equipment is provided as needed
We offer competitive pay and a great benefits package. If you are looking for a career in the tire industry, we are the company for you
*EEO Employer/AA: M/F/Vets/Disabled*
**Other details**
Pay Type Hourly
