- Flexible Scheduling
- Bonus Program
- Paid Vacation Time (for salaried employees)
- Contributed Health Benefits (for salaried employees)
- Fun Staff Events
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Assistant Guest Service Manager - Manitowoc, United States - Pizza Ranch
Description
Who We ArePizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast casual restaurant. Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown steadily, at the end of 2012 with 176 locations in ten states. What makes Pizza Ranch unique is that most stores offer a host of dining options.
We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to "Establish Every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities.
If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.
Assistant Guest Service Manager
At Pizza Ranch, we view our management team as a vital part of what makes our business so successful. As an Assistant Guest Service Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch legendary service. You will be expected to manage Front of the House team members, responsible for customer service and customer satisfaction. Work with management in controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all of our staff and guests and to create legendary impact to those you come in to contact with.
Responsibilities:
Assistant Guest Service Manager is responsible to provide high quality service to our customers
Proficient in POS system, telephones, and servicing
Provide a welcoming and attentive environment for our guests
Manage Front of the House team
Learn scheduling
Ensure FOH team members are productive, and their time is fully utilized in servicing guests
Ensure team members can take custom orders correctly and food is delivered on time
Ensure buffet is fully stocked, clean, and appetizing
Make a quick check on the OTD and delivery orders to ensure order is correct
Work with kitchen staff to ensure delivery is made on time
Maintain continuous FOH cleanliness and organization
Help the management control food and supplies waste
Follow Processes and help manager incorporate improvement processes
Train, develop, and coach junior team members
Should learn Kitchen operation as well
Qualifications and Skills:
Passion for leading and developing people
Proven record of management, communication, and organizational skills
The ability to prioritize multiple situations
Effective communicator, and listener with good oral and written communication skills
Proficient in basic computer skills
Possess business acumen
High School graduate or equivalent education
Restaurant Management experience
Benefits:
