Data Analyst I - Battle Creek, United States - International Executive Service Corps

International Executive Service Corps Battle Creek, United States

1 week ago

Description

Ocean Bay

, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a

Data Analyst I

POSITION RESPONSIBILITIES:
Maintain information in all MegaCenter systems to include but not limited to:

Buildings:
Validate/maintain information for all GSA provided through a reliable source (GSA building management, FPS Law Enforcement, etc.)

including:
Physical Building information
Emergency and non-emergency contacts

FPS LESO
Local Responders
Guard Posts
Elevators
Amenities
Update building profiles with special instructions regarding emergency and non-emergency events to assist dispatching operations.

Projects:
Validate Local Responders
Guard Post Updates
Call list project
Verify and complete the addition and removal of buildings in the

MegaCenter information system using the weekly GSA Rexus

Alarm Accounts:
Validate/Maintain information on all alarm accounts, to include physical

demographics, local responders, government agency contacts, zones, and

panel information.
Document alarm account notes/instructions/procedures in the appropriate

areas in an alarm account profile.
Create and delete accounts in the required MegaCenter system(s).
Maintain hard copies of all alarm accounts as a backup to the alarm

monitoring system to comply with UL certification requirements.
Prepare alarm reports for government agency contacts and FPS Personnel.
Receive, complete, and respond to alarm and/or account inquiries from

government agency contacts using service requests as a tracking tool in

the MegaCenter information system.
Contact government agency contacts for current information regarding

alarm and building accounts.

Contacts:
Validate and update information within officer and contact profiles in the

MegaCenter information system.

Perform quality assurance for:
Overall accuracy of all MegaCenter information systems.

Dispatcher Events:
Exclude times in dispatcher events for delayed calls, assist in providing

information management support to include but not limited to project

management services.
Send quality review emails to the dispatch center if a change to an event is

required.
Research events to identify third party alarm building discrepancies
MegaCenter correspondence (including Spot Reports, Flag Notification, Daily

Blotter, etc.)
Maintain all tracking and logging tools providing statistical data in the MegaCenter

information system.
Log FPS and MegaCenter operational stats on a daily basis using events in the Dispatch
Operations Log. Create, document, and disseminate reports upon request to FPS

Headquarters personnel, FPS Regional personnel, MegaCenter Management.
Create, edit, or delete accounts in the current MegaCenter system.
Maintain hard copies of all alarm accounts as a backup to the alarm monitoring system to

comply with UL certification requirements.
Maintain a level of expert knowledge of the MegaCenter information systems.
Assist in providing training to personnel on the operations of each system to include, but

not limited to:
Alarm Monitoring Software, WebRMS/LEIMS or other information management software, MIST, MegaN
Provide recommendations to other departments in the MegaCenter on how to use each

system listed above effectively and efficiently.

POSITION REQUIREMENTS:
High School diploma or GED
Computer Skills – Utilizes a personal computer with word processing, spreadsheet and

related software with reasonable speed and accuracy.
Proficient in Word, Excel, and data entry

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals.

We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law

#J-18808-Ljbffr

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