Office Manager - Fort Worth, United States - Kathleen Alexander - State Farm Agent

Kathleen Alexander - State Farm Agent Fort Worth, United States

3 weeks ago

Description

Job Description

Job DescriptionROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Kathleen Alexander - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Kathleen Alexander - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:

Excellent communication skills - written, verbal, and listening
Experience in managing customer service preferred
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Able to coordinate and collaborate with others to achieve agency goals.
Able to obtain Property and Casualty License
Able to obtain Life and Health License

BENEFITS:

Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement

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