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    Associate Wellness Director - Charlotte, United States - Creekside Continuing Care Community

    Creekside Continuing Care Community
    Creekside Continuing Care Community Charlotte, United States

    3 weeks ago

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    Description
    Charlotte Family Housing

    Full Time Resident Advisor


    Job Objective:
    To provide oversight to all shelter locations within the Charlotte Family Housing continuum


    Responsibilities:

    Team:
    Participates within Shelter Operations Team


    Accountability:
    Reports directly to the Shelter Community Manager


    Duties:
    Provide general supervision to families in shelter
    Oversee and apply shelter community expectations and policies
    Engage with families and establish a rapport by interactions with residents
    Discuss house-related issues with shelter operations team to address any concerns or issues with residents
    Monitor all household supplies and needs; Report all maintenance repair requests in staff log, send service request using Spiceworks software
    Record all interactions with families, donors, volunteers, and visitors in staff log
    Assist families with accessing household items such as food, cleaning supplies, etc.
    Turn over vacant rooms as families move out to prepare for new families moving in.
    Routinely walk hallways and shared living areas of the shelter to ensure safety of residents
    Monitor surveillance cameras to ensure security of grounds and building
    Assist callers with locating community resources
    Assist walk in applicants with making copies of documents and verifying intake applications packets are complete
    Communication with Shelter Manager to report emergencies
    Attend All-Staff and Resident Advisor team meetings
    Participate in on-going trainings as scheduled
    Document and organize donations
    Operate from Charlotte Family Housing's Empowerment and Trauma Informed Care model
    Work at both shelter sites as needed
    Screen all families and staff for symptoms of Covid 19 before allowing entry to Shelter
    Perform any other work related duties as required


    Qualifications:
    Strong verbal and written communication skills
    Professional telephone etiquette
    Ability to relate to residents, donors, and visitors
    Must possess the ability to handle information in a professional and confidential manner
    Remain on site and awake and alert at all times while on duty
    Abide by agency confidentiality policy
    Basic computer literacy, Microsoft Outlook, Microsoft Word, Microsoft One Note


    Requirements:
    High school diploma with at least one year of work experience in the Human Services Field
    Available to work holidays

    No calls, emails, or visits please .

    For immediate consideration, please formally apply online and provide a resume and cover letter.


    The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification.

    They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.


    The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.

    #J-18808-Ljbffr


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