- Professionally greet and communicate with patients (both written and verbal)
- Ability to effectively perform all functions of the Front Desk role.
- Train and Manage Front Desk staff and ensure day-to-day functions of the Front Desk role are completed.
- Oversee patient schedule to make sure it is as productive/efficient as possible to maintain 80%+ utilization.
- Meet or exceed Monthly and Quarterly production goals (set individually per office).
- Maintain patient NPS of 72+.
- Track patient feedback, respond to patient concerns and patient reviews (NPS) accordingly.
- Ensure the office is appropriately staffed to meet operational needs - work with Team Leads and other Office Managers to coordinate staffing when needed.
- Manage timekeeping and timecard for non-exempt office staff.
- Oversee attendance/punctuality. Address concerns.
- Provide feedback to team to improve training protocols for new hires within the front desk team.
- Work with team leads of different departments to accurately assess the performance of new hires and provide feedback (Assistants, Hygiene).
- Oversee clinical cases needed from Dental Labs in collaboration with doctors and assistants. This includes crowns, dentures, Invisalign etc.
- DDS - Lead daily huddles for all office staff and update any DDS metrics accordingly.
- Central leadership to all teams within the office, providing support and guidance to resolve issues that impact patient care and office operations.
- Complete Front Desk staff performance reviews
- Address and document staff performance issues. Work with appropriate resources to complete corrective/disciplinary action
- Preferred: at least two years of management experience in dental.
- Excellent:
- verbal and written communication skills.
- leadership in a diverse, fast paced setting.
- interpersonal and customer service skills.
- organizational skills and attention to detail.
- time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- 401k Program
- Medical, Dental, and Vision Insurance
- Free Dental coverage for employees
- Employer-paid Life and Disability insurance
- $50/month for mass transit or parking expenses
- Flexible spending accounts
- Paid holidays
- Paid personal and sick time.
- Supportive, friendly leadership that want you to succeed.
-
Office Manager
1 week ago
Kelly Professional & Industrial Seattle, United StatesWe are currently hiring an Office Manager to support a local Non-Profit Organization that aims to support families in need through food security and additional resources. This is a part-time, contract opportunity. · Job Title: Office Manager · Pay Rate: $22- $24 per hour · Sched ...
-
Office Manager
1 week ago
OIL & GAS CO. Seattle, United StatesPosition Overview: · We are seeking a diligent and organized Office Manager/Administrative Coordinator to join our team. The ideal candidate will be responsible for managing various administrative tasks including payroll, bill payment, scheduling, and basic bookkeeping (quickbook ...
-
Office Manager
4 days ago
Dentologie Seattle, United StatesDentologie is excited to be opening a few more locations in Seattle this year & we are seeking Dental Office Managers to join our dental practice for our locations in Ballard-(1836 NW Market St, Seattle, WA & Queen Anne (1900 Queen Anne Ave N, Seattle, WA · With 10 awesome locat ...
-
Office Manager
2 weeks ago
Sinars Slowikowski Tomaska LLC Seattle, United StatesMid-size Chicago-based Insurance Defense firm seeking an ambitious Office Manager/Legal Administrative Assistant in our Seattle office. This is a highly responsible and rewarding full-time position that offers a competitive salary and outstanding benefits. Along with your resume ...
-
Office Manager
2 weeks ago
Helzberg Seattle, United StatesJob Description · The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. · Key responsibilities include:Procedural compliance to en ...
-
Office Manager
1 week ago
SCI Shared Resources LLC Seattle, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and product ...
-
Office Manager
1 week ago
Chris Jones - State Farm Agent Seattle, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Office Manager
1 week ago
MOUNTAIN HOMES INC Seattle, United StatesJob Description · Job Description Office Manager/Accounting · This is a fast-paced role, and requires a positive person who can learn and retain how our processes work and is willing to help us improve these processes. Being able to stay focused and motivated to support the team ...
-
Office Manager
1 week ago
ADP - RNOOID0028343787 - LOVE BROKER LLC Seattle, United StatesJob Description · Job DescriptionPriority is given to Seattle, Mercer Island, Bellevue, Lynnwood, Edmonds, Bothell, Shoreline, Everett ... etc candidates, particularly North Seattle residents. · Seattle Love Broker is a professional matchmaking and full-service relationship advis ...
-
Office Manager
5 days ago
Dentologie Seattle, United StatesJob Description · Job DescriptionDentologie is excited to be opening a few more locations in Seattle this year & we are seeking Dental Office Managers to join our dental practice for our locations in Ballard-(1836 NW Market St, Seattle, WA & Queen Anne (1900 Queen Anne Ave N, Sea ...
-
Office Management
3 weeks ago
Golden Gate Group Wollochet, WA, United States Freelance**Heide & von Beckerath** is a locally owned architecture firm in Berlin with currently 20 employees. We are offering a position for an organizational talent in a young and creative environment in Wollochet, WA. This role involves independently and responsibly coordinating admini ...
-
Office Manager
2 days ago
Chris Jones - State Farm Agent Seattle, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
Office Manager
3 weeks ago
Reflect Seattle, United States Part timePosition: Office Manager · Part-Time, about 10-20 hours per week · Company: Reflect · Location: Seattle, WA (working in our Capitol Hill, Seattle office at least one day a week, and some days remote) · About Us: · Reflect is a new and growing practice providing counseling and psy ...
-
Training for Office Management Clerks
1 week ago
Apex Dynamics Boulevard Park, United StatesAre you looking for a career that opens all doors for you? Office management assistants (m/f/d) are true all-rounders and indispensable in any office. You organize and support all office processes. You communicate with our clients, business partners, and colleagues. You handle ma ...
-
Office Manager
1 week ago
Reflect Seattle, United States Part timePosition: Office Manager · Part-Time, about 10-20 hours per week · Company: Reflect · Location: Seattle, WA (working in our Capitol Hill, Seattle office at least one day a week, and some days remote) · About Us: · Reflect is a new and growing practice providing counseling and psy ...
-
Environmental Management Officer
2 weeks ago
Titan Industries Redmond, United StatesThe Semitron Group is a company with 170 employees and several companies/locations in Germany and Switzerland, and is one of the leading distributors and test houses for electronic components (semiconductors). Our customers include large companies and medium-sized businesses from ...
-
Project Management Officer
3 weeks ago
Apex Ventures SeaTac, WA, United States FreelanceAre you convinced that there is no perfect job for you? Well, we have a different experience. With us, you will find the perfect job in the commercial sector that fits your life plan, and where personal support and mutual appreciation are a given. · Responsibilities: · - You will ...
-
Dental Office Manager
1 week ago
Dental Connections Inc. Seattle, United States Full timeMon -Thurs Fridays will be added on in the future. · $80,000- $90,000k/year. · Benefits include holiday pay, vacation, medical. · Looking to hire an office manager/scheduler that has at least 3 years of dental experience. Office charges a fee for services and does not accept assi ...
-
Office Quality Manager
21 hours ago
HNTB Seattle, United StatesPosition or Keyword (Leave blank to see all) · Office Quality Manager · Seattle , · Washington · Job Category: · Operations Group · Full/Part Time: · Full time · Job Type: · Regular · What We're Looking For · At HNTB, you can create a career that is meaningful to you while ...
-
Treasury Management Officer
2 weeks ago
JPMorgan Chase Bank, N.A. Seattle, United StatesAre you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. · As a Treasury Management Officer in Middle Market Banking, you will generate new treasury management business and maintain relationships wit ...
Office Manager - Seattle, United States - Dentologie
Description
Job Description
Job DescriptionDentologie is seeking an Dental Office Manager to join our new dental practice located in South Lake Union (124 Westlake Ave N, Seattle, WA opening in MayWith 10 awesome locations (and counting) in Chicago, IL, Dentologie is excited about launching in Seattle Dentologie is driven by Professionalism, Personality, and Positivity to provide an extraordinary patient and employee experience.
The Office Manager is responsible for providing patients with an extraordinary experience from start to finish. They also ensure successful day-to-day operations of their location. This includes oversight of all office staff, patient scheduling, and care, and meeting the expected financial performance of the office. As Office Manager you lead by example, acting as a role model of professionalism and positivity.
Note, the selected candidate would come to Chicago, IL for an employer-sponsored onboarding
Job Functions and Responsibilities:
Apply at Dentologie - Careers
Note: Here at Dentologie, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
Powered by JazzHR
tFXl00s7iL