- Ensure understanding and implementation of the corporate Quality Management System (QMS) within the office.
- Report on quality performance and lead improvement actions to support office strategic plans.
- Participate in meetings to share quality performance, QMS changes, best practices, and lessons learned.
- Provide annual QMS Refresher Training to office staff.
- Develop and implement a quarterly Quality Audit schedule to identify improvement opportunities.
- Investigate quality-related discrepancies and implement corrective actions.
- Collaborate with Project Managers to develop and manage project quality deliverables.
- Train and mentor Project Quality Managers for consistent application of QMS.
- Determine quality plan approach for projects and subconsultants.
- Review project quality performance metrics and report to leadership.
- Facilitate continual improvement processes and share best practices.
- Bachelor's degree in Quality Management/Engineering or related field with 10 years of experience. (14 years of experience without a degree)
- Leadership abilities and strong communication skills
- Proactive and process-oriented mindset
- Root cause analysis and continual improvement skills
- Ability to work collaboratively in a team environment
- 12 years of relevant experience
- Quality management certifications like ASQ Certified Manager of Quality/Organizational Excellence
- Experience with ISO 9001 or similar quality requirements
- PMP, DBIA, AICP, or CMAA certifications
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Office Quality Manager - Seattle, United States - HNTB
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Description
Office Quality Manager - Job DescriptionAbout the Company:
HNTB is a company dedicated to delivering solutions for infrastructure projects that shape our communities. Join our team of employee-owners in creating a meaningful career while contributing to projects of national significance.
Responsibilities:
Requirements:
Preferred Qualifications:
About HNTB:
At HNTB, we prioritize collaboration and innovation to shape the future of mobility. With a rich history of impactful projects, our inclusive culture and groundbreaking solutions position us as leaders in delivering value. Join us to be part of an employee-owned firm that values integrity, collaboration, and diversity.
Locations:
Bellevue, WA (Seattle), Seattle, WA (Downtown)