- Provide outbound telephonic engagement calls to new enrollees as well as those who have been unable to contact (UTC), or those who have previously refused to engage in care coordination
- Research to find working phone numbers for enrollees to begin or resume engagement, as well as documenting calls and call attempts
- Make reminder calls prior to the enrollees assessment
- Schedule assessments with multiple Care Coordinators, strong verbal and written communication skills and organizational skills are a must
- Utilize motivational interviewing skills to engage members in conversations about the benefits of care coordination and their health-related needs
- Maintain and monitor the list of UTC and refusal members to ensure timely contact has been made in compliance with contractual requirements and Bluestone best practices
- Collaborate with the Care Coordination Managers and Director to ensure member contact lists are up to date
- Management of work queues related to appointment scheduling, transportation, interpreter requests,and durable medical equipment
- Telephonic contact with members
- Scheduling Care Coordinator visits with members
- Scheduling medical care visits and transportation
- Utilizing and scheduling interpreter services
- Assisting with obtaining needed medical equipment and supplies
- Documentation and form completion
- Participation in care coordination meetings
- Other duties as assigned
- High school diploma or equivalent, graduate or education from an accredited college, university or vocational school
- Two or more years of customer service or sales and marketing experience in a call center, health insurance, physician group practice, or community agency
- Experience with MMIS and/or Electronic Health Record (EHR) preferred
- Must have a valid driver's license
- Proficient computer Google applications skills (with an emphasis on Google spreadsheets)
- Knowledge of and experience in telephonic outreach coordination
- Excellent computer word processing and database experience
- Ability to work independently
- Creative problem solving skills
- Ability to lead others in an effective, positive manner
- Ability to work with diverse populations
- Proven ability to communicate effectively with strong verbal skills
- Excellent interpersonal and customer service skills
- Computer proficiency
- Compatibility with Bluestone's mission, values and operating philosophies
- Ability to read, write, speak, and understand the English language
- Health Insurance
- Dental Insurance
- Vision Materials Insurance
- Company paid Life Insurance
- Company paid Short and Long-term Disability
- Health Savings Account (with employer contribution)
- Flexible Spending Account (FSA)
- Retirement plan with 4% matching contributions
- Eight paid holidays for office closures plus two floating holidays
- Three weeks (15 Days) Paid Time Off (PTO)
- Mileage reimbursement program for field employees
- Company sponsored cell phone, laptop and scrubs
- Regular business hours
-
The Center for Youth and Family Solutions Bloomington, United States**See yourself achieving solutions.** **Join our team** · **Perks of Working at CYFS**: · Paid Time Off: · - 12 Paid Holidays · - 15 Paid Vacation Days (increases every 2 years) · - 8 Paid Sick Days · - 5 Paid Personal/Wellness Days · - 3 weeks of Paid Parental Leave · Financial ...
-
Lubricant Business Development Specialist
2 weeks ago
Thomas Oil Company Bloomington, United StatesPosition Overview: · As an Outside Lubricant Business Development Specialist, your primary responsibility will be to drive sales growth by acquiring new business opportunities and nurturing existing accounts within the lubricant industry. You will be tasked with building and main ...
-
Associate Dentist, Part-time
1 week ago
Lakewood Family Dental Bloomington, United States Part time**Associate Dentist - Lakewood Family Dental, Bloomington, IL** · Are you a skilled and compassionate Dentist? Do you have a passion for providing top-notch patient care in a friendly and dynamic environment? If so, we have a fantastic opportunity for you to join our dedicated te ...
-
Clinical Program Manager Lmft/lcsw
2 hours ago
Ettie Lee Youth and Family Services Bloomington, United StatesEttie Lee Youth & Family Services has served the complex needs of at-risk youth with emotional and behavioral challenges and their families throughout Southern California for nearly 70 years. Ettie Lee is nationally accredited, licensed by the California Department of Social Serv ...
-
rn-registered nurse supervisor
1 week ago
Terraces of Lake Worth Care Center Lake Worth Beach, FL, United StatesTerraces of Lake Worth Care Center - At Terraces of Lake Worth, we believe that a nurse's time at work should be challenging, rewarding, and inspiring. And that's what the right candidate will find at our skilled nursing facility located in Lake Worth, FL. We're looking for a REG ...
-
Medical Assistant
1 week ago
NavitsPartners Bloomington, United StatesJob Description · Job DescriptionPosition: Medical Assistant · Location: Saint Paul, MN · Job Description: · We are seeking a skilled and compassionate Medical Assistant to join our healthcare team. The Medical Assistant will work under the supervision of healthcare professional ...
-
rn-per diem
2 weeks ago
Terraces of Lake Worth Care Center Lake Worth Beach, FL , USA, United StatesTerraces of Lake Worth Care Center - At Terraces of Lake Worth, we believe that a nurse's time at work should be challenging, rewarding, and inspiring. And that's what the right candidate will find at our skilled nursing facility located in Lake Worth, FL. We're looking for a per ...
-
rn-registered nurse supervisor
2 weeks ago
Terraces of Lake Worth Care Center Lake Worth Beach, FL , USA, United States Part timeTerraces of Lake Worth Care Center - At Terraces of Lake Worth, we believe that a nurse's time at work should be challenging, rewarding, and inspiring. And that's what the right candidate will find at our skilled nursing facility located in Lake Worth, FL. We're looking for a REG ...
-
RN Visit Nurse
2 weeks ago
Lifespark Holdings, Inc. Bloomington, United StatesLifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in ...
-
Hospice RN Visit Nurse
3 weeks ago
Life-Spark LLC Bloomington, United StatesLifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in ...
-
Registered Nurse
3 weeks ago
Lifespark Holdings, Inc. Bloomington, United StatesLifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in ...
-
Registered Nurse
2 weeks ago
Lifespark Bloomington, United States Regular, Full time· Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come ...
-
clinic patient access representative
2 weeks ago
Allina Health Systems , MN, United StatesNumber of Job Openings Available: · 1 · Date Posted: · May 07, 2024 · Department: · Allina Health Pulmonary Plymouth · Shift: · Day (United States of America) · Shift Length: · 8 hour shift · Hours Per Week: · 40 · Union Contract: · Non-Union · Weekend Rotation: · None · Job Summ ...
-
clinic patient access representative
2 weeks ago
Allina Health Systems , MN, United StatesNumber of Job Openings Available: · 1 · Date Posted: · May 07, 2024 · Department: · Allina Health Pulmonary & Sleep Edina · Shift: · Day (United States of America) · Shift Length: · 8 hour shift · Hours Per Week: · 40 · Union Contract: · Non-Union · Weekend Rotation: · None · Job ...
-
clinic patient access representative
2 weeks ago
Allina Health Systems , MN, United StatesNumber of Job Openings Available: · 1 · Date Posted: · May 07, 2024 · Department: · Allina Health Sleep Center Coon Rapids · Shift: · Day (United States of America) · Shift Length: · 8 hour shift · Hours Per Week: · 40 · Union Contract: · Non-Union · Weekend Rotation: · None · Jo ...
-
Senior Commission Specialist- Remote
16 hours ago
ANSYS Bloomington, United StatesRequisition #:14490 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has en ...
-
Substance Abuse Technician
5 days ago
Cedar House Life Change Center Bloomington, United States: Substance Abuse Technician (Client Care Specialist) – Full Time, Non-exempt, at Cedar House Life Change Center · Cedar House Life Change Center (CHLCC) is a 125-bed treatment facility, 501(c)(3) non-profit corporation who was awarded Top Work Placed in 2021. Our organization en ...
-
Software Consultant
3 weeks ago
BerganKDV Bloomington, United States· OVERVIEW · BerganKDV recently joined Creative Planning, a top tier wealth management firm that provides investment management services and full comprehensive financial planning in-house. Creative addresses all aspects of financial planning from estate planning, tax strategy a ...
-
Clinic Technician
4 days ago
Advance Services, Inc. Bloomington, United StatesJob Description · Job DescriptionClinic Technician Entry-Level Training Provided Are you an organized individual looking for a career that pays weekly?We have an excellent opportunity to work as a Clinic Technician for a local testing service facility in Bloomington, MNJob Duties ...
-
Registered Nurse
2 weeks ago
Lifespark Group LLC Bloomington, MN, United States Full timeLifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in ...
care coordination referral specialist - , MN, United States - Bluestone Physician Services
Description
Bluestone Physician Services' unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities.Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team.
Medical providers, nurses and social workers collaborate with patients' other healthcare providers and families.Bluestone has locations in Minnesota, Wisconsin, Florida and uses a mobile clinic approach to provide care to patients within Assisted Living, Memory Care, and Group Home Facilities.
In addition to primary care, Bluestone has a highly developed care coordination model for seniors and individuals living with disabilities.
Our registered nurses and licensed social workers facilitate patient, family, and clinical partnerships to more than 5,000 members throughout Minnesota.
At Bluestone, our employees are our most valuable asset. We know our success is only possible through the hard work and dedication of each of our employees.Bluestone has been named to the Star Tribune's Top Workplace list for the 11th year in a row Bluestone also achieved Top Workplace USA from
Position Overview :
The Care Coordinator Referral Specialist is a remote position that will support our Care Coordination department in scheduling health risk assessments with new enrollees, as well as engage enrollees who have been unable to be reached or declined Care Coordination services previously to improve the program's participation.
The Referral Specialist's primary focus is engaging and enrolling members, while promoting Bluestone's Care Coordination programs and providing program education.
This role requires excellent communication, organization of multiple spreadsheets, and strong problem-solving skills.Responsibilities :
Qualifications :
Education/Certification/Experience
Bluestone Benefits:
