- 5+ years of call center experience ensuring an exemplary, frontline customer experience for customers.
- Hire, coach and develop Customer Service Agents to respond to customer inquiries.
- Identify operational issues and propose potential solutions.
- Monitor and evaluate agent performance.
- Provide learning or coaching opportunities.
- Excellent leadership, facilitation and decision making skills.
- Strong working knowledge and understanding of call center operational functions, including IVR technology, forecasting, metrics and other contact center software.
- Background in health insurance, medical or dental preferred.
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Call Center Supervisor
1 week ago
Dermatology Group Jersey City, United StatesJob Summary: · We are seeking a highly motivated and experienced Call Center Supervisor to join our team. As a Call Center Supervisor, you will be responsible for overseeing the daily operations of our call center and ensuring that our team delivers exceptional customer service. ...
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Call Center Supervisor
1 week ago
Gainwell Technologies LLC Newark, United StatesGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your cont ...
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Call Center Supervisor
1 week ago
Gainwell Technologies Newark, United StatesGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your cont ...
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Call Center Supervisor
1 week ago
Western Pest Services Parsippany, United StatesOverview: · Western is THE trusted pest control provider for many of the Mid-Atlantics most beloved businesses, venues, and attractions. Western employees build a strong personality within a mission thats bigger than themselves its the perfect combination of autonomy, accountabi ...
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Call Center Supervisor
1 week ago
Delta Dental of NJ Parsippany, United StatesJob Description · Job DescriptionDelta Dental of New Jersey, located in Parsippany NJ is currently seeking a Call Center Supervisor to join our Engagement Center Team. This hybrid position is onsite Tuesday and Wednesday, and remote Monday, Thursday and Friday Starting in January ...
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Distribution Center Supervisor
1 week ago
Clopay Corporation Fair Lawn, United StatesClopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynami ...
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Distribution Center Supervisor
22 hours ago
Clopay Corporation Fair Lawn, United StatesClopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynami ...
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Call Center Supervisor
22 hours ago
Gainwell Technologies Newark, United StatesGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your cont ...
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Call Center Operations Supervisor
1 week ago
Tandym Group Parsippany, United StatesA health services network in New Jersey is currently seeking a personable and hardworking professional to join their growing team as their new Call Center Supervisor. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 6:30pm (5pm on Fridays) Setting; Hybrid; 2 days i ...
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Call Center Supervisor
3 weeks ago
SilverSearch, Inc. Morris Plains, United StatesCall Center Supervisor position is available that is a FULL TIME opportunity that is requiring 2 days onsite/week in Parsippany, NJ. · Some highlights of the role - · -Candidates must have experience working in a medical or dental call center environment. · -Hires, coaches and d ...
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Bcba Clinical Center Supervisor
1 week ago
Sunny Days Edison, United StatesSign On Bonus - up to $2500 · - Competitive Salary · - Above & Beyond hourly bonus offered · - Excellent Benefits Package · - Professional Support & Development · - Annual $500 stipend for professional development/education · The Sunny Days Sunshine Center offers children and the ...
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Community Life Supervisor, Women's Center
1 week ago
The Bowery Mission New York, United StatesThe Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people who are experiencing homelessness. The Bowery Mission's Community Life program represents all residential programming for men and women, including emergency and short-term shelters, l ...
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Valley Health System of Ridgewood, NJ Ridgewood, United StatesSupervisor, Center for Childhood Development Full Time Day · ***: · Provide supervision to the Center for Child Development Staff and manage day-to-day operations at the center, including schedule maintenance, direct supervision and support of staff. To collaborate with interdisc ...
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Associate Director Supervisor, Bold Center
1 week ago
Rutgers University New Brunswick, United States**Position Details**: · - Position Information**Recruitment/Posting Title** · - Associate Director Supervisor, BOLD Center & Career Pathways**Job Category** · - Staff & Executive - Administrative & Support**Department** · - Douglass Residential College**Overview** · - Rutgers, Th ...
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Doyle Security Services New York, United States**Doyle Security Services, Inc. (DSS)** is seeking an experienced **Security Operation Center (SOC) Supervisor for Midtown Manhattan.** · **Pay Rate**: $ $24.00 /hr · **JOB SUMMARY**: · The Supervisor of SOC Operators enforces policies and ensures SOC protocols are carried out by ...
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Logistic Specialist
3 weeks ago
Fotile America LLC Parsippany, United StatesAbout FOTILE America · A BREATH OF FRESH ENGINEERING · FOTILE is a high-end manufacturer of kitchen appliances built for wellness. · Relentless innovation · Innovation is the core foundation at FOTILE. Bearing the relentless spirit of always innovating and revolutionizing, FOTILE ...
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Service Center Supervisor
2 weeks ago
CSX Kearny, United StatesLeads and directs the execution of servicing, light repair, and preventive maintenance for locomotives within a service center facility. Manages all aspects of safety, quality and production. Manages self and others assertively ensuring compliance wi Supervisor, Leadership, Mecha ...
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Distribution Center Supervisor
3 weeks ago
FleetPride New York, United StatesDistribution Center Supervisor page is loaded · Distribution Center Supervisor · Apply · locations · Lilburn, GA DC · time type · Full time · posted on · Posted Yesterday · job requisition id · REQ · FleetPride is the largest after-market distributor of heavy-duty truc ...
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Distribution Center Supervisor
2 weeks ago
CVS Health Jersey City, United StatesStartup a New Career...Bring your heart to CVS Health · As a Receiving Supervisor, you are responsible for leading a team of non-exempt employees at the brand new distribution facility in Jersey City, New Jersey. In this dynamic leadership role, you will manage the workflow for w ...
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Call Center Supervisor
3 weeks ago
Russell Tobin New York, United StatesRussell Tobin is looking to hire a Call Center Supervisor for a luxury makeup and skincare company in New York, NY for an approximate 6-month contract for maternity leave coverage. This is a key role within the Customer Care team supporting the Acting Head of Customer Care Operat ...
Call Center Supervisor - Parsippany, United States - Silver Search
Description
Our client is an insurance company in the medical field with an immediate need for a Supervisor of their Call Center. This is a FULL TIME opportunity and requires onsite work 2 days onsite/week in Parsippany, NJ.