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    Configuration Technician I - Tempe, United States - iT1

    iT1
    iT1 Tempe, United States

    3 weeks ago

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    Description
    Job Description

    Job Description


    iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a Configuration Technician I to join our team.

    iT1 has been ranked as one of Arizona's Best Places to Work for the past 11 years running in the Small Business category.

    This role is a great entry-level role in the IT consulting and managed services world.
    The Configuration Technician I is responsible for both internal and external facing responsibilities.

    In this position, you will be a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1's customers, in setting up, configuring, and deploying Client assets.

    Requirements
    Set up and configure computers and peripheral based on the scope of work.
    To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.
    Perform quality control on the project assigned.
    Every project is different – technician is expected to follow instructions per project.
    Respond to order requests and customer emails to assist in troubleshooting any problems that arise.


    Essential Functions:
    Imaging laptops and desktops
    Hardware and software installations and configurations
    Troubleshooting desktop and laptop hardware and software issues
    Bench testing refurbished devices such as PC, Monitors, switches, phones etc.
    Desktop and Laptop repair
    Server hardware configuration
    Small office installs
    Documentation


    Job Qualification Requirements:
    1-3 years of related experience
    Excellent communication written and verbal skills
    A+ or comparable experience
    Working knowledge of Windows and Mac operating systems
    Working knowledge of common desktop applications
    Strong knowledge of desktop and laptop computer hardware
    Ability to work full-time
    Occasional travel
    Dependable transportation
    Ability to multi-task


    Physical Demands:
    Lifting or carrying up to 50 lbs.
    Lift 50 lbs. +
    Standing for long periods of time
    Time spent in low postures (crouching, stooping, kneeling, bending)
    Climbing (ramps, stairs, or ladders)
    Sit at a computer for 8 hours per day
    Keyboarding for 8 hours per day
    Reaching Overhead
    Near Vision (working with small objects or reading small print)
    Speaking (communicating information to clients / coworkers)


    Job Location:
    iT1 Warehouse in Tempe, AZ

    Working Hours:
    Monday - Friday 9 AM - 5 PM

    Hourly Rate:
    $21/hour
    Benefits

    Insurance:
    Health Insurance, Vision, Dental, and Life Insurance
    On-site fitness center at the main office
    PTO and Holidays: 80 hours of PTO accrual first year, Paid Holidays

    Retirement: 401K Plan


    Job Type:
    Full-time

    *iT1 is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

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