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Technician, IT Site Services - Portland, United States - Celestica
Description
Req ID:
Region: Americas
Country: USA
State/Province: Oregon
City: Portland
**General Overview**
**Functional Area:** Information Technology (ITM)
**Career Stream:** IT Site Services (SSE)
**Role:** Technician (TEC)
**Job Title:** Technician, IT Site Services
**Job Code:** TEC-ITM-SSE
**Job Level:** Band 04
**Direct/Indirect Indicator:** Indirect
**Summary**
The Technician, IT Site Services is primarily responsible for attending to all IT technical problems reported on the factory floor to sustain production continuity. The incumbent may also attend to the offices and other areas from time to time. Other responsibilities include installing and configuring PCs, maintaining and upgrading clients, applications & operating system
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Provides direct support on all IT technical problems on the factory floor production lines
+ Completes computer setup, operating system, clients software update and security patching
+ Provides daily support to end users and resolves eHelpdesk tickets
+ Assists Senior IT Technician or above on all functions
**Knowledge/Skills/Competencies**
+ Customer service orientation
+ Troubleshooting & problem solving skills
+ Good Communication (both oral and written)
+ Good knowledge of the Windows OS (server and client) and the desktop operating environment.
+ Fundamental knowledge of networking concepts
+ Fundamental knowledge of infrastructure diagnostic tools and processes
+ Fundamental knowledge of end-point security management tools and processes
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
**Typical Experience**
+ Entry level to 1 year;Experience in similar roles
**Typical Education**
+ Two or Three Year Community College Diploma
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Celesticas policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the worlds best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
