- Building, testing, and maintaining alarms accounts in the alarm system program and the monitoring software.
- Ability to troubleshoot, diagnose and report deficiencies with alarm systems.
- Provide instruction on proper operation of alarm and access control systems to end users as required.
- Monitor panels reporting via phone, internet, and cell to ensure consistent communication and proper receiver functionality.
- Initiate action on requests from agencies for any updates to the alarm program.
- Support the onsite technicians by assisting in troubleshooting and by reading alarm panel information via the event log in order to eliminate unnecessary service calls.
- Submit and follow up on service tickets generated by user and agency officials.
- Coordinate work efforts assigned; to include the data entry, data analyst, onsite technicians, system administrators, network engineers, telecommunications specialists, and telecommunication mechanics requirements.
- Engineer and implement solutions and best practices for the TSD to improve customer service, accuracy, and efficiency using the available software and systems.
- Prepares and maintains records on work performed and materials used.
- Maintain alarm tracking databases, agency call lists, and panel folders.
- US Citizenship Required
- Candidates will need to undergo a background check
- High School diploma or GED.
- Experience and knowledge of Bosch/Honeywell/DMP panels and programming software
- Experience with alarm automation software (Bold-Stages)
- Experience with installing or programming intrusion detection, fire, card access, CCTV, and elevator relay systems
- Excellent leadership and customer service skills
- Strong verbal and written communication skills
- Ability and willingness to work a flexible schedule
- Technical degree preferred but not required
- Medical, Vision & Dental Insurance
- Paid Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan
- Insurance: Basic Life & Supplemental Life
- Health & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Personal Development & Learning Opportunities
- On-the-job Training, Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Business work hours are Monday through Friday, actual shifts during the day to be determined.
- Federal holidays observed.
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
- Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
- Must meet all physical and psychological standards as required by the contract.
-
Maintenance Repairman 2
1 day ago
Commonwealth of PA Philadelphia County, PA, United States**THE POSITION**: · Do you have a background in the field of maintenance and want an opportunity to put that experience to great use? The Department of Military and Veterans Affairs (DMVA), 23rd Street Philadelphia Readiness Center, is actively seeking a Maintenance Repairman 2. ...
-
Security Service Technician
6 days ago
Odin Technologies LLC Sewell, United StatesJob Summary: · **Duties**: · - Install, maintain, and troubleshoot security systems including CCTV, Fiber optics, Data networks and access control systems · - Respond to service tickets in a timely manner · - Collaborate with the customer and management to bring issues to a close ...
-
Aerial Construction Apprentice
1 day ago
Communications Construction Group Mount Laurel, United StatesOverview: · **Our TEAM is growing** · *** · Are you looking for an opportunity to make a difference? Do you enjoy working on a team and outdoors? Then you may have found your next career move. We're looking for an **Aerial Construction Apprentice (UG Laborer, Trainee) **to join o ...
-
Structured Cable Technician
5 days ago
Tri-M Group Kennett Square, United StatesHere at The Tri-M Group, LLC we are an **employee owned company** placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. We've built a reputation for delivering quality and pro ...
-
Telecommunications Technician 1
6 days ago
VT Group Philadelphia, United StatesOverview · VTG is seeking a Telecommunications Technician 1 supporting Navy NGEN located in Philadelphia, PA · What will you do? · Responsibilities · Familiar with a variety of complex installations, repairs telecommunications systems and equipment, and performs the following dut ...
-
Account Manager
5 days ago
Tri-M Group Kennett Square, United StatesHere at The Tri-M Group, LLC we are an** **employee owned company** placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. We've built a reputation for delivering quality and p ...
-
Field Technician
1 day ago
Grid One Solutions, LLC - 196 Marcus Hook, United States**Job Title: Field Technician**: · **Entry-level position** Starting pay is $19.00/hr. Paid Classroom and skill training. $20.00/hr after 90 days. Weekly pay. Day Shift / Mon-Fri. This is an outdoor position. Heath, Vision & Dental benefits from the first day of employment Holida ...
-
Installer I
5 days ago
Tri-M Group Kennett Square, United StatesHere at The Tri-M Group, LLC we are an** **employee owned company** placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. We've built a reputation for delivering quality and p ...
-
Car and Light Truck Technician
1 week ago
Act Auto Staffing Philadelphia, United StatesPosition Summary · The Automotive Mechanic must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They are responsible for explaining technical diagnoses and needed repairs to co-workers and customers. The ...
-
Assoc Engineer
15 hours ago
Exelon Corporation Philadelphia, United StatesJob Description · Description · We're powering a cleaner, brighter future. · Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and co ...
-
General Engineer
15 hours ago
Exelon Corporation Philadelphia, United StatesJob Description · Description · We're powering a cleaner, brighter future. · Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and co ...
-
General Engineer
1 day ago
Exelon Corporation Philadelphia, United StatesWe're powering a cleaner, brighter future.Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and m ...
-
Deputy Project Manager
1 week ago
Innovative Emergency Management, Inc. Philadelphia, United StatesReference #: 2751 Job Summary: IEM is looking for a Full Time - Deputy Project Manager who is interested in working for a result driven company that is assisting with the delivery of a State's Broadband Program funded by BEAD and other state and federal funds. Primary Location: S ...
-
Hardware Design Engineer
1 week ago
Kane Partners LLC Philadelphia, United StatesJob Description · Job DescriptionOur client, a leading manufacturer of industrial process controls and located in the Philadelphia area, has an immediate full-time direct opportunity for an Electrical Engineer. The qualified candidate will have experience in Analog and Digital de ...
-
Assoc Engineer
1 week ago
Exelon Philadelphia, United StatesWe're powering a cleaner, brighter future.Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and m ...
-
Assoc Engineer
1 week ago
Exelon Philadelphia, United StatesDescription · We're powering a cleaner, brighter future. · Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities strong ...
-
Assoc Engineer
6 days ago
National Guard Employment Network Philadelphia, United StatesJob DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, ...
-
Assoc Engineer
5 days ago
National Guard Employment Network Philadelphia, United StatesJob DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, ...
-
Assoc Engineer
3 days ago
Exelon Services, Inc. Philadelphia, United States· We're powering a cleaner, brighter future. · Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthie ...
-
Engineer - Philadelphia, PA
1 week ago
National Guard Employment Network Philadelphia, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
Telecommunications Mechanic II - Philadelphia, United States - Constellis
Description
POSITION OVERVIEW
The Contractor shall provide to the Government telecommunication mechanic support for the Technical Service Desk, which includes coordinating support on new system installations throughout all the regions that the MegaCenters service. Support shall also include, MegaCenter alarm panel programming, diagnostics and continuously ensuring all alarm panels are communicating with the MegaCenter receiver(s) using the correct reporting formats. In addition to the requirements, the Contractor shall provide the Government support that ensures uniformity in the programming parameters throughout the regional inventory as recognized.
PAY TRANSPARENCY/COMPENSATION
Hourly Rate $31.27
RESPONSIBILITIES
QUALIFICATIONS
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
WORKING CONDITIONS
PHYSICAL REQUIREMENTS