Jobs
>
Las Vegas

    Event Senior Sales Manager, Hotel Services - Las Vegas, NV, United States - Encore Global

    Encore Global
    Encore Global Las Vegas, NV, United States

    3 weeks ago

    Encore Global background
    Full time
    Description

    Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences.

    Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base.

    Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel.

    Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training.

    Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology.

    Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.


    • Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
    • Create high-end, large event, advanced technology solutions for Encore's existing and potential customers.
    • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
    • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
    • Understand event cost structure and incorporates into solution designs according to established profitability guidelines.
    Relationship Management


    • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
    • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
    • Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners.
    • Address customer complaints and concerns, and effectively resolve issues.
    • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
    • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
    Sales Accountability


    • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
    • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
    • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
    • Assist Director in setting sales quotas and assigning leads.
    • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
    • Support sales team members with pipeline management, creating effective sales strategies, and implementing best practices.
    Provide direct leadership and guidance to Sales Team members.


    • Train, mentor and coach sales team members.
    • Partner with Sales Team members to provide support and guidance on large complex events.
    • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
    • Participate in regional or national committees as requested by sales leadership.
    • Facilitate training at location or within home region as needed to increase the sales teams' skills.
    Minimum 2+ years of sales experience required


    • Prior sales experience in audiovisual, technology or hospitality experience preferred
    • Knowledge of sales process required in addition to the ability to read and decipher financial reports and records
    • Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge
    • Manages Complexity
    • Financial Acumen
    • Builds Networks
    • Drives Quality Results
    • Manages Ambiguity
    Hotel

    Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

    Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

    Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

    Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    #
  • Caesars Palace LV

    Senior Hotel Services Operations Manager

    3 weeks ago

    Caesars Palace LV Las Vegas, United States Full time

    JOB SUMMARY: · The Senior Manager Hotel Services is responsible for overseeing and managing all aspects of our execution and service experience of the Caesars Palace parking, bell desk, and valet management and logistics. This leader is responsible for ensuring development and ...

  • Encore

    Event Senior Sales Manager, Hotel Services

    1 week ago

    Encore Las Vegas, United States

    Position Overview · The Sr. Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum ...

  • Encore Global

    Event Senior Sales Manager, Hotel Services

    5 days ago

    Encore Global Las Vegas, United States Full time

    Position Overview · The Sr. Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum ...

  • Encore Global

    Event Senior Sales Manager, Hotel Services

    3 weeks ago

    Encore Global Las Vegas, NV, United States Full time

    Position Overview The Sr. Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum ...

  • Encore Global

    Event Senior Sales Manager, Hotel Services

    3 weeks ago

    Encore Global Las Vegas, NV, United States Full time

    Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture f ...

  • The LINQ LV

    Bell Person- Hotel Services- Full Time

    3 weeks ago

    The LINQ LV Las Vegas, United States Full time

    JOB SUMMARY: · Helps with guest baggage, while providing excellent customer service. · ESSENTIAL JOB FUNCTIONS: · Acknowledges, greets and converses in English with customers who need assistance with their baggage. · Accurately delivers bags to and from guest rooms. Picks up g ...

  • Stellar Innovations

    Training as a hotel specialist

    3 weeks ago

    Stellar Innovations Mountain Ranch, United States

    Training as a Hotel Specialist (m/f/d) - NH Collection Dresden Altmarkt Mountain RanchDo you enjoy variety, have an interest in the hotel industry, and love interacting with guests? Then the training to become a hotel specialist is definitely the right choice for you. During your ...

  • Holiday Inn Express

    Franchise Hotel

    1 week ago

    Holiday Inn Express Manor, United States

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. · **About Us** · We are new Hotel Holiday Inn Express ...

  • Commercial Fitness Products

    Service, Delivery, Installer Technician

    4 days ago

    Commercial Fitness Products Sunrise, United States

    Commercial Fitness Products, Inc., one of the fitness industry's leading equipment distributors, has an immediate opening for a hardworking, mechanically skilled, self-motivated individual in our Sunrise, FL office. The responsibilities for the position will include the following ...

  • Comcast Corporation

    National Enterprise Account Manager

    6 days ago

    Comcast Corporation Sunrise, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • Thompson Hospitality Corporation

    Host - Matchbox

    3 days ago

    Thompson Hospitality Corporation Sunrise, United States

    Overview: · Become an integral part of the **matchbox** team as a Host/Hostess and be the welcoming face of our vibrant restaurant. As a Host/Hostess, you will create a warm and inviting atmosphere, ensuring that every guest feels valued and has an exceptional dining experience f ...

  • Stellar Enterprises

    Creditors Accountant

    3 days ago

    Stellar Enterprises Spring Valley, United States

    About the Company · Our origin - today - tomorrow. · The Zech Group - with around employees - is a national and international, family-owned, medium-sized company with a 100-year expertise. The company group now focuses on the entire value chain surrounding real estate, including ...

  • Bristal Assisted Living

    Concierge Greeter

    2 weeks ago

    Bristal Assisted Living Jericho, United States

    Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values yo ...

  • Westin Las Vegas

    Assistant Director of Finance-Westin Hotel

    1 week ago

    Westin Las Vegas Las Vegas/Nevada/US, United States

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...

  • Las Vegas Growth - Highgate Hotels

    HR Director

    1 week ago

    Las Vegas Growth - Highgate Hotels Las Vegas, United States

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...

  • Westin Las Vegas

    Complex Engineering Coordinator

    6 days ago

    Westin Las Vegas Las Vegas, United States

    Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Franci ...

  • Highgate Hotels

    Front Desk Manager- Renaissance Hotel

    2 days ago

    Highgate Hotels Las Vegas, United States Permanent

    Compensation Type · Yearly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...

  • Trump Hotel Collection

    Guest Engagement Specialist

    1 week ago

    Trump Hotel Collection Las Vegas, United States

    POSITION PURPOSE: · The Guest Engagement Specialist will utilize excellent communication skills, extensive brand knowledge, persuasive sales ability, and luxury service standards during interactions with future & current guests while booking customized hotel reservations via tele ...

  • SAHARA

    Front Desk Supervisor

    3 weeks ago

    SAHARA Las Vegas, United States

    Ensure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing information and services in order to both meet and exceed guest needs and expectations. All duties are to be performed in accorda ...

  • Highgate Hotels

    Breakfast Attendant

    3 weeks ago

    Highgate Hotels Las Vegas, United States

    Compensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...