- Greet and seat guests.
- Maintain an awareness of floor operations and estimate table progression to provide accurate waiting times.
- Maintain an accurate and fair seating system.
- Communicate specific guest requirements to managers or other personnel as needed.
- Answer telephone calls; provide required information to callers, forward calls to appropriate recipients.
- Be able to answer typical questions such as menu item descriptions, price ranges, history, names of personnel, directions, hours etc.
- Thank departing guests for their patronage.
- Cleaning glass and other surfaces
- Stocking of station with menus, mints, crayons, business cards, etc.,
- Circulating among guests
- Gathering feedback
- Assisting with togo orders and participating in other restaurant activities.
- All employees are expected to be part of the Total Service experience and look for ways to provide service to guests and as needed, to each other.
- Provide first-class guest service at all times.
- Adhere to all restaurant policies and procedures.
- Excellent written and verbal communication skills.
- Excellent guest service skills, energetic, enthusiastic and motivational.
- Ability to multitask, grace under pressure, the ability to establish a positive rapport with many types of personalities and the ability to communicate clearly in person and on the telephone. Chosen employees will be team players and possess the ability to work well with others.
- Telephones & Paging system (if at location)
- POS time and tip procedures
- Occasional bending, kneeling, and lifting up to 50 lbs.
- Frequent standing and walking.
- Noise level may be moderate to high at times.
- Indoor and outdoor areas with exposure to the outdoor elements at times.
- Be able to work in a standing position for extended periods of time.
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Host
6 days ago
Puerta Charlotte, United States Full timeMain Responsibilities of a Host: · Taking reservations over the phone and in person · Maintaining a call ahead waitlist · Monitors restaurant activity to determine seating and dining flow · Greeting, checking in, and seating guests · Providing exceptional customer service · Host ...
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Host
3 weeks ago
Salted Melon Charlotte, United States· Job Overview · A hostess or host greets customers as they enter a restaurant, takes their reservation, or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist ...
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Host
3 weeks ago
SupperClub SouthEnd Charlotte, United StatesJob Description · Job DescriptionJob Opportunity: Host at SupperClub SouthEnd · Company Overview: · Welcome to Charlotte's most vibrant dining and entertainment destination SupperClub SouthEnd We bring together thoughtful design and contemporary Southern American Cuisine to creat ...
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Host
1 day ago
Ri Ra Charlotte Charlotte, United StatesJob Description · Job DescriptionRí Rá (roughly translated as "Good Fun") has been a labor of love for Ciaran Sheehan and David Kelly, two childhood friends from Ireland, since they emigrated to the USA in the 1990's. The duo's mission was to create a gathering place like those p ...
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Host
4 weeks ago
Salted Melon Charlotte, United StatesCompany Overview Salted Melon Market & Eatery is South Ends newest go to spot for elevated food and beverage convenience. A place for a healthy lunch break, a relaxed happy hour with friends, or to knock out your grocery list in a way you look forward to. Salted Melon is everyday ...
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Host
4 weeks ago
East Coast Wings + Grill Charlotte, United States· As a Host/Hostess for East Coast Wings + Grill, you must be able to work in a fast paced team environment and have a positive attitude in this critical, customer-facing role. · If you're passionate about customer service, hospitality, and great food - apply today · Requireme ...
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Host
3 weeks ago
Salted Melon Charlotte, United StatesJob Description · Job DescriptionCompany Overview · Salted Melon Market & Eatery is South Ends newest go to spot for elevated food and beverage convenience. A place for a healthy lunch break, a relaxed happy hour with friends, or to knock out your grocery list in a way you look f ...
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Host
5 days ago
Olde Mecklenburg Brewery LLC Charlotte, United StatesPosition Title: Host · Reports To: General Manager · Location: OMB Ballantyne · About OMB · The Olde Mecklenburg Brewery (OMB) was founded in 2009 in the lower south end neighborhood of Charlotte, North Carolina. Since the very beginning OMB has prided itself on producing and ser ...
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Host
3 weeks ago
Emmy Squared Pizza Charlotte, United StatesEmmy Squared PLAZA MIDWOOD is looking for HOSTS to join our growing team Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and de ...
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Host
1 day ago
Bloomin' Brands, Inc. Charlotte, United StatesAt Fleming's, We Live, Breathe & Dream Steak & Wine Click below to join our extraordinary team · Fleming's is rooted in our principles and beliefs. We foster a passionate team culture where everyone is supported, encouraged, engaged and celebrated. Our first in class training pro ...
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Host
4 weeks ago
Sage Hospitality Group Charlotte, United States Paid WorkWhy us? · UNC Charlotte Marriott is excited to be adding to our team If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey. · #workwhereYOUBELONG. · We are a warm and welcoming here at the UNC Charlott ...
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Host
3 weeks ago
Reid's Fine Foods Charlotte, United StatesJob Description · Job Description · Job Overview · A hostess or host greets customers as they enter a restaurant, takes their reservation, or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about th ...
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Host
3 weeks ago
Ditka's Restaurant Group Charlotte, United StatesJob Description · Job DescriptionAbout the Restaurant: · Catalina Kitchen + Bar is opening in the Elizabeth neighborhood of Charlotte This will be the fourth concept from the Ditka's Restaurant Group who has been operating restaurants in Chicago and Pittsburgh since 1997. Catalin ...
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Host
3 weeks ago
Rally Pickleball Charlotte, United StatesJob Description · Job DescriptionJOB TITLE : Host · REPORTS DIRECTLY TO: Venue Management · About Us. · Rally Entertainment is a leisure and entertainment company focused on cultivating connection through pickleball, exceptional food and drink, and competitive socializing experie ...
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Host
4 weeks ago
Ditka's Restaurant Group Charlotte, United StatesAbout the Restaurant: · Catalina Kitchen + Bar is opening in the Elizabeth neighborhood of Charlotte This will be the fourth concept from the Ditka's Restaurant Group who has been operating restaurants in Chicago and Pittsburgh since 1997. Catalina Kitchen + Bar is an elevated ne ...
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Host
3 weeks ago
Sage Hospitality Charlotte, United StatesUNC Charlotte Marriott is excited to be adding to our team If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey. · #workwhereYOUBELONG. · We are a warm and welcoming here at the UNC Charlotte Marriot ...
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Host
4 weeks ago
Harper's Restaurant Charlotte, United StatesWe are looking for nice, fun people to help us succeed. Hosts must be able to work nights and weekends. This position requires smiling faces to greet our Guests and manage the dining room operation in a Premium Casual Restaurant. Also handle all togo sales business. Flexible sche ...
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Host
3 weeks ago
Famous Toastery Charlotte, United StatesJob Description · Job DescriptionWe are looking for team members that know how to make an excellent lasting first and last impression with our guests. A hosts job is to roll out the red carpet and make all of our guests feel Famous. · This is an exciting new opportunity to join o ...
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Host
4 hours ago
Original Pancake House SouthPark Charlotte, United StatesHosts are responsible for answering the door and phones. They take to-go orders and bag to-go orders. They seat people and manage a waitlist. When free, they may do cleaning tasks such as sweeping, windows, cleaning menus, etc. Checking on guests for coffee, water, etc will also ...
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Host
4 weeks ago
Emmy Squared Pizza Charlotte, United States Part timeEmmy Squared is hiring HOSTS to join our team Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full-time employees and delectable menu items you wil ...
host - Charlotte, United States - Big View Diner
Description
Job Description
Job DescriptionPOSITION: Hostess / Cashier / Take-out
FLSA STATUS: Non-Exempt
SUPERVISOR: MOD
REPORTS: None
POSITION SUMMARY:
The host position is usually the "face" of the restaurant and is a vital part of establishing a positive guest bond with new and returning guests. A welcoming smile, a sincere greeting and a calm professional personality will be instrumental in setting the guest expectations for each visit.
RESPONSIBILITIES (PRIMARY)
RESPONSIBILITIES (POS COMPUTER SYSTEM)
POS Payroll Procedures
RESPONSIBILITIES (OTHER)
Other duties include assigned side works which includes, but is not limited to:
RESPONSIBILITIES (ALL EMPLOYEES)
QUALIFICATIONS
EQUIPMENT TO BE USED
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Note: This job description is intended only as a general guideline of your duties and responsibilities at the Restaurant and is not a legally binding contract. Clean Plate reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
*This organization participates in E-Verify as part of the hiring process*
