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    Host - Charlotte, United States - Emmy Squared Pizza

    Emmy Squared Pizza
    Emmy Squared Pizza Charlotte, United States

    2 weeks ago

    Default job background
    Part time
    Description
    Emmy Squared is hiring HOSTS to join our team Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full-time employees and delectable menu items you will be proud to serve our guests
    Host Key Responsibilities:
    • To provide courteous, prompt service to our guests.
    • Answer incoming phone calls in a timely manner.
    • Seat guests by finding a clean, available table, pulling out chairs, and placing a clean menu in front of guests.
    • Adhere to seating guidelines to ensure equitable distribution amongst servers.
    • Greet guests when entering the restaurant with a pleasant smile and superior customer service.
    • Assist with taking our orders.
    • Monitor dining areas for seating availability, service, safety and well-being of guests.
    • Assist servers when needed.
    • Thank every guest upon departure, invite them to return, and wish them a fond farewell
    • Manage reservations; familiarity with Open Table, Resy and other reservations platforms.
    • Successfully adhere to Emmy's Steps of Service.
    • Working knowledge of menu and beverage offerings.
    • Ability to communicate guest requests, including dietary restrictions, to culinary staff.
    • Perform opening and closing duties.
    • Help to maintain a clean and presentable work environment.
    • Maintain a positive, outgoing demeanor during service.
    • Be safety conscious to promote the safety of ones self, co-workers and guests at all times.
    • Adhere to company policy and procedures.
    • Perform other duties as assigned by management.

    Host Qualifications:
    • Prior host or other front-of-house experience in a high-volume restaurant operation.
    • Prior related experience requiring excellent customer service, cash handling, service recovery, and problem-solving skills.
    • Strong written and verbal communication skills; computer proficiency required.
    • Ability to work in a fast-paced environment while managing the needs of guests.
    • Ability to work cohesively with co-workers throughout the restaurant.
    • Possess a passion for hospitality and a love of the food & beverage industry.
    • Ability to work a flexible schedule.
    • Ability to lift, carry, push, pull and place objects weighing up to 25 lbs.
    • Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
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