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    Commercial Account Retention Manager - Gilbert, United States - Insurance Brokers of Arizona

    Insurance Brokers of Arizona
    Insurance Brokers of Arizona Gilbert, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Bonus based on performance
    • Competitive salary
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance
    • Wellness resources
    Insurance Brokers of Arizona

    Commercial Account Retention Manager Join Our Growing Team

    About Insurance Brokers of Arizona:


    Insurance Brokers of Arizona is one of the fastest-growing independent insurance agencies in Arizona, and we're in search of a dedicated Commercial Account Retention Manager to help maintain our momentum. Recognized for our innovative use of technology, we are in the top 1% nationwide, providing a forward-thinking environment that fosters significant career growth and personal achievement. Our agency is built around core values of Purpose, Family, Security, Integrity, Communication, and Drive, creating a solid foundation for our teams success.

    Why You Should Join Us:
    • Supportive Team Environment: Excel in a vibrant, collaborative, and supportive setting.
    • Balanced Work Life: Your personal time is valued with no weekend or evening work required.
    • Advanced Training & Support: Benefit from comprehensive training programs and hands-on mentoring. We're committed to your growth and success in retention strategies.
    • State-of-the-Art Technology: Utilize the latest tools for customer relationship management, helping you to maintain high retention rates effortlessly.
    Your Role and Responsibilities:
    • Develop and implement effective client retention strategies.
    • Maintain strong relationships with clients to ensure high levels of satisfaction and loyalty.
    • Manage communication across various platforms to respond to client needs promptly.
    • Conduct policy reviews to identify opportunities for policy enhancements.
    • Uncover additional lines of business. Bonus based on cross selling.
    • Collaborate with team members to assist in client retention efforts and share best practices.
    • Utilize data and analytics tools to track retention rates and identify areas for improvement.
    What We're Looking For:
    • Licensed in Property/Casualty with a strong understanding of commercial insurance products.
    • Proficient in MS Office and adept at using advanced CRM systems (e.g., Salesforce).
    • Minimum 3 years of experience in client retention or account management within the insurance industry.
    • Excellent interpersonal and communication skills, with a proven track record of maintaining client relationships.
    • A team-oriented individual who is also self-driven and capable of working autonomously.
    Benefits:
    • Flexible schedules with remote work options based on experience.
    • Agency-paid continuing education and licensing renewals.
    • Comprehensive benefits package including health coverage, TeleDoc services, and voluntary products.
    • Complimentary Costco membership and competitive retirement plans with employer contributions.
    • Generous paid time off, including holidays and a special day off for your birthday.


    Become a pivotal part of our agency's continued success and help us keep our clients happy and engaged. If you have a passion for client service and a knack for retention, apply today to join the team at Insurance Brokers of Arizona
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