IT Service Delivery Lead - Wilmington, United States - Insight Global

Insight Global Wilmington, United States

3 weeks ago

Description

One of Insight Global's leading manufacturing clients is looking for a highly trained IT Service Delivery Leader who will be responsible for providing end-to-end service delivery and integration.

This individual with provide guidance and support for the North American region.

They will be supporting Site IT Leaders and technical teams for overall IT operations and serve as the point of escalation for all IT issues.

This individual will help ensure 24x7 uptime of IT infrastructure including hardware, servers, storage systems, data, wireless, voice networks, and more.

This role will be hybrid on-site 3 days a week in Wilmington, DE.

Day-To-Day:

Resolve end user issues and escalations
Change management/Problem management
Performance monitoring : coaching and development
Service restoration
Local Vendor management
Continuous improvement
Support IT Leads initiatives
Data Analysis

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
.

Required Skills & Experience

Bachelors degree in Information Technology or a related discipline

-10+ years of experience in IT Service Delivery

Experience acting as an IT generalist in an infrastructure environment
Ability to speak cross functionally
Vendor Management/Change Management/People Management
Action-Oriented and experience working autonomously in a fast paced environment
Planview or Project place experience to track project work
Data analysis : Excel pivot tables
Great communication, and organization skills

Nice to Have Skills & Experience

Experience in manufacturing
Planview or Project Place experience
Hands on experience with ServiceNow

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Lead Delivery Driver

3 weeks ago

GroundTrans Logistics Folcroft, United States

**About us** · We are professional, agile and our goal is to Groundtrans Logistics Inc. is a leading last mile service provider within the transportation industry vertical. Headquartered in Chelsea, MA, Groundtrans services Massachusetts, New Hampshire, Rhode Island, Southern Mai ...
Delivery Lead

1 week ago

Infosys Limited Digital New Castle, United States

Job details · Country · USA · State / Region / Province · Delaware · Work Location · Newark, DE · Domain · Delivery · Interest Group · Infosys Limited · Skills · Process|Project_Management|PMP, Technology|Java|Core Java · Company · ITL USA · Requisition ID · 117914BR · Jo ...
Delivery Lead

3 weeks ago

Infosys Limited Digital Newark, United States

Job detailsCountryUSAState / Region / ProvinceDelawareWork LocationNewark, DEDomainDeliveryInterest GroupInfosys LimitedSkillsProcess|Project_Management|PMP, Technology|Java|Core JavaCompanyITL USARequisition ID117914BRJob descriptionInfosys is seeking a Delivery Lead.In the role ...
Product Owner I

2 weeks ago

TD Bank Wilmington, United States

Work Location: · Wilmington, Delaware · Hours: · 40 · Pay Details: · 86, ,360 USD · Line of Business: · Enterprise Enabling Functions · **Job Description**: · Product Owner I within the Credit Card Vertical Partnership Delivery organization is accountable for supporting projects ...
Nurse Manager Ambulatory-foulk Road

3 weeks ago

Nemours Wilmington, United States

Nemours is seeking a Nurse Manager-Ambulatory · - Foulk Road, Wilmington, DE location. · **Primary Functions**: · This position is responsible for: · Facilitates, coordinates and directs patient care services and provides leadership for designated area(s) of responsibility. Respo ...
CDL Delivery Truck Driver

1 week ago

SYSCO Wilmington, United States Full time

Company: · US1167 FreshPoint Raleigh, Division of FreshPoint North Carolina, Inc.Zip Code: · 28401Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay ra ...
Lead Developer

3 weeks ago

MRA Group Wilmington, United States

**Position Summary**: · The Lead Developer position for MRA Group and its related entities ("Company") is responsible for the planning, development, financial analysis and accountability, and managing of the development of Chestnut Run Innovation and Science Park (CRISP) for Comp ...
Delivery Driver

1 week ago

West Springfield Auto Powered By Parts Authority Wilmington, United States

Powered By Subcompanies: West Springfield Auto Powered By Parts Authority Overview: · ***West Springfield Auto Careers*** · ***_*YOUR FUTURE IS NOW **_** · **_ · We have immediate career opportunities for_** · **_ Delivery Drivers _** · **_at our Wilmington Location_**- West Spri ...
Flexible Rent Cycle Operations Coordinator

1 week ago

Best Egg Wilmington, United States

**Best Egg** is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. O ...
Commercial Analyst I

2 weeks ago

Thermo Fisher Scientific Wilmington, United States

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed ...
Supplier Manager

3 weeks ago

Barclays Wilmington, United States

**Supplier Manager** · **Wilmington, DE** · As a Barclays Supplier Manager, you will act as the key contact point between Suppliers and internal stakeholders, building relationships and ensuring compliance to all Policy and Regulatory requirements. This is an exciting opportunity ...
Dispatcher

3 weeks ago

Parts Authority LLC Wilmington, United States

Overview: · Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing custom ...
Business Insights Specialist

3 weeks ago

TD Bank Wilmington, United States

Work Location: · Wilmington, Delaware · Hours: · 40 · Pay Details: · $120,000 - $139,360 USD · Line of Business: · Data & Analytics · **Job Description**: · The Business Insights Specialist leads on the interpretation of complex business issues, generating multifaceted insights, ...
Implementation Manager

3 weeks ago

Securitas Electronic Security Inc. Wilmington, United States

**Position Summary** · The Nurse Call Implementation Manager will manage a Technician Team serves as the Regional Lead maintaining oversight of projects is the primary point of contact for the customer or a partner and is responsible for ensuring successful completion of project ...
Spécialiste, Information Commerciale

3 weeks ago

TD Bank Wilmington, United States

Work Location: · Wilmington, Delaware · Hours: · 40 · Pay Details: · $120,000 - $139,360 USD · Line of Business: · Données et Analyses · **Job Description**: · The Business Insights Specialist leads on the interpretation of complex business issues, generating multifaceted insight ...
Business Support, Concierge

3 weeks ago

JLL Wilmington, United States

JLL supports the Whole You, personally and professionally. · Core Responsibilities · Enthusiastically welcome all visitors to BlackRock, by welcoming them, showing them through the process of registration, keeping them updated about their host / meeting, taking care of their need ...
Sourcing Director

3 weeks ago

JLL Wilmington, United States

JLL supports the Whole You, personally and professionally. · **What this job involves**: As a Sourcing Director at JLL, you will play a pivotal role in driving the procurement and sourcing strategies for our organization. You will be responsible for managing supplier relationship ...
Warehouse Supervisor

3 weeks ago

PORT OF WILMINGTON Wilmington, United States

**SUMMARY OF POSITION**: · Provides guidance and direction to front-line employees on a single shift. Plans daily work schedule and directs employees to assure accurate, efficient and timely delivery, proper inventory control and prompt and effective response to customer requests ...
Director Supply Chain and Demand Planning

2 weeks ago

LEDVANCE Wilmington, United States

**SUMMARY**: Director of Supply Chain and Demand Planning oversees all aspects of product demand, forecasting, and supply chain activities associated with LEDVANCE products in the United States and Canada; Manage the supply chain life cycle from the development and implementation ...
Inventory Manager

2 weeks ago

Juppiter AI Labs Wilmington, United States

As the Inventory Manager at Jupiter AI Labs, you will be responsible for overseeing all aspects of inventory management to ensure accurate stock levels, efficient storage, and timely replenishment of products. You will play a critical role in optimizing inventory processes, imple ...