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Customer Advocate
1 week ago
Safelite Group Bridgeport, United States- · What You'll Get- Competitive weekly base pay starting at $19.00/hour.- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid ...
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Customer Advocate
6 days ago
Safelite Group, Inc. Bronx, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
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Customer Advocate
6 days ago
Safelite Group, Inc. Bronx, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
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Vetjobs Verified Company Charlotteville (historical), United States Full time $30,000 - $80,000 per yearATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warrio ...
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Receptionist (Onsite)
6 days ago
Equitable Melville, United States**Receptionist (Onsite)** · X) · **Primary Location**: UNITED STATES-NY-Melville · **Organization**: Equitable · **Schedule**: Full-time · **Description** · At Equitable, our power is in our people. · We're individuals from different cultures and backgrounds. Those differences ma ...
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Manager, Readiness
1 day ago
Optimum Bethpage, United States**Are you looking to Optimize your life? Start your exciting path to a rewarding career today** · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a l ...
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Customer Care Agent
6 days ago
Star Group LP Syosset, United States**Work in a Hybrid Role, 3 days a week in office 2 days a week from home**: · - We have immediate openings for Customer Service Representatives**, **to support our customer base working in this hybrid role. · **If you enjoy talking to people and helping them, want to grow your ca ...
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Assistant Director
1 week ago
Fountaingate Gardens Commack, United StatesFountaingate Gardens is Long Island's newest Independent Living Community for active adults 62 years and older, located on the 36-acre Gurwin Healthcare System Life Plan Community campus in Commack. This unique, vibrant community is home to 129 elegant apartment homes in two resi ...
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Customer Service Representative
2 days ago
JCP Apex Group LLC Uniondale, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
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Program Manager
1 week ago
Azimuth, LLC Hauppauge, United StatesJob Title: · - Program Manager · State/Area: · - New York · City · - Hauppauge · Primary Background · Secondary Background · Job Number: · - JN **Program Manager | Direct Hire Opportunity** · Are you looking for a challenging role in program management with great benefits? Join o ...
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Customer Service Representative
1 week ago
IME Guards Yonkers, United StatesWhat is a Customer Service Representative or Patient Advocate for IME Guards? · A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a lawsuit. The appointments take place mostly in ...
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Non Profit Advocate
1 week ago
MPIRE Promotions Valley Stream, United States_Step into summer with a new career path all about helping out the community by getting more involved _We're looking for full-time Non-Profit Advocates to be able to go out into the community and raise brand awareness on behalf of our non-profit clientele by hosting a series of f ...
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Customer Service Representative
1 week ago
IME Guards Queens, United StatesWhat is a Customer Service Representative or Patient Advocate for IME Guards? · A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a lawsuit. The appointments take place mostly in ...
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Non Profit Advocate
1 week ago
MPIRE Promotions Long Island-Queens, United States_Step into summer with a new career path all about helping out the community by getting more involved _We're looking for full-time Non-Profit Advocates to be able to go out into the community and raise brand awareness on behalf of our non-profit clientele by hosting a series of f ...
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Member Advocate
6 days ago
Evergreen Senior Care Stamford, United States**About the Role**: · As a Member Advocate, you're more than a caregiver - you're a champion, a mentor, and a friend. You'll bring joy, comfort, and empowerment to our members' lives. You'll lead exciting activities, share laughter over meals, and provide attentive care. Your wor ...
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Part Time Recovery Specialist
1 week ago
People USA White Plains, United States Part time**Organization**: People USA - Non-Profit Peer Run Behavorial, Mental Health, Recovery, and Wellness Organization · **Position**: Certified Peer Recovery Advocate / Certified Peer Specialist · **Location**: White Plains, NY · **Payrate**:$24.04 per hour / 15 Hours per Week** · ** ...
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Academic Advisor
1 week ago
Stony Brook University Stony Brook, United States**Academic Advisor** · **Required Qualifications (as evidenced by an attached resume)**: · Master's Degree (foreign equivalent or higher) in Counseling, Education, Higher Education, Social Work, Teaching or related discipline. Three years of full-time experience (may include rela ...
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Customer Service Representative
1 week ago
R&R marketing group llc Bronx, United StatesWe know that a company's success starts with its employees. We also know that individual's success starts with the right career opportunity. As a Customer Service Representative, you will respond to customer inquiries regarding their accounts, assists in resolving issues and conc ...
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Customer Service Representative
5 days ago
R&R marketing group llc Bronx, United StatesWe know that a company's success starts with its employees. We also know that individual's success starts with the right career opportunity. As a Customer Service Representative, you will respond to customer inquiries regarding their accounts, assists in resolving issues and conc ...
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Entry Level Customer Outreach Representative
4 days ago
EMI Consulting Yonkers, United StatesWe are an exceptional customer experience is what we strive to achieve. Our Customer Outreach team's main priority is to ensure every individual that enrolls in our telecommunications and wireless program has a smile and a delightful experience after every interaction. Our motto ...
Customer Advocate - Melville, United States - InterContinental Capital Group Inc
Description
>> Customer Advocate Customer Advocate Summary Title:Customer AdvocateID:1418 - NYLocation:Melville, NYDepartment:Operations Description **About Intercontinental Capital Group** **:**
Intercontinental Capital Group (ICG) is a rapidly-growing Mortgage Banker currently licensed in 45 states. We pride ourselves on being on the cutting-edge of a changing market, offering the most competitive conventional rates in the industry. Because ICG is a direct lender, we are able to pass savings on to our customers directly and offer a variety of purchase programs tailored to fit the needs of all our borrowers. ICG will provide the necessary training to help our employees work their way up our career path and achieve their professional goals.
**Responsibilities Include** :
Perform daily routine with passion, make communication a priority with customers, colleagues, and leadership, commitment to the company and customers by knowing the goals and results needed to be "best in class" and to stay current and grounded in all industry trends and changes, commitment to team building and training. Deliver on all key performance metrics which include meeting or exceeding monthly funding loans, loan quality scores, loan cycle times (funded and fallout), loan conversion targets, daily new loan assignment requirements and annual company training and licensing standards.
Must be experienced in both purchase and refinance transactions to include all documentation types (streamline & full-document) as well as all loan products (Conventional, FHA, USDA, & VA).
**Qualifications** **:**
**Education/Work Experience** **:**
High School diploma or equivalent required. Preference may be given to qualified candidates with a bachelors degree.
Minimum of 3 years mortgage experience required with preference given to those with mortgage loan processing experience
Minimum of 3 years customer service experience required
**Core Skills/Knowledge** **:**
Customer focused
Strong verbal and written communication skills
Demonstrated eagerness to learn, with an attention to detail & willingness to embrace change
Must be comfortable with daily repetitive activities
Must demonstrate a strong sense of urgency
Proficient meeting tight deadlines
Demonstrates a commitment to integrity & unyielding commitment to compliance and always do the right thing
**Technical Skills & Requirements** **:**
Proficiency with Microsoft tools required
For remote employees, must have dedicated & secure private internet access to effectively run all required systems and software
**Physical Requirements** **:**
Ability to sit/stand at a desk and work at a computer for extended periods of time
**Travel** **:**
N/A
