Security Operations Center - New York, United States - Citi International Financial Services, LLC

Description

**Overview**

Citis technology team is growing at lightning speed, and were looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe were changing the way people bank and how the world does business. Citis technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citis unmatched globality and vast expertise.

> Globally diverse and technologically progressive Director of Software Development, Warren NJ

> Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance. Senior Applications Development Manager, New York, NY

> Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program. Summer Technology Analyst

> I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years AVP Operations & Technology, San Juan PR

> Globally diverse and technologically progressive Director of Software Development, Warren NJ

> Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance. Senior Applications Development Manager, New York, NY

> Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program. Summer Technology Analyst

> I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years AVP Operations & Technology, San Juan PR

> Globally diverse and technologically progressive Director of Software Development, Warren NJ **Responsibilities**

The Infrastructure Defense and SEM Service Manager is responsible for designing and driving large scale complex projects to meet client, IS, and regulatory requirements and needs to work closely with different IS sector champions to achieve targeted goals. The primarily responsibility for this role is to serve as the key contact for managing relationships with the TICM Technical Infrastructure Change Management team, interfacing with Splunk Application Support and Engineering teams on Splunk related services and content, in addition to driving tactical and strategic requests.

The Cyber Security Services organization is responsible for the engineering and management of critical security infrastructure, security services, and monitoring across the enterprise on a global level. This includes the 24/7 management of security products and infrastructure components across domains including Host Operations and Segmentation Services, Security Analytics Technology Operations, Infrastructure Defense, Vulnerability Assessments, and Cloud Security. Additionally, the Security Operations Center, Cyber Security Fusion Center, and Cyber Security Innovation Center deliver comprehensive planning, monitoring, and operations solutions to identify, analyze, and respond to threats targeting Citi.

The Infrastructure Defense and SEM Service Manager is responsible for designing and driving large scale complex projects to meet client, IS, and regulatory requirements and needs to work closely with different IS sector champions to achieve targeted goals.

**Responsibilities :**

Service Management : Serve as the central point of contact for Citi business sectors, engineering and fraud to engage the Security Operations Center. Assist in strategic planning, client/business interactions and escalations, technology implementations and migrations, issue resolutions, incident/problem management representation.

Client and Technology On-boarding : Oversee the end to end life cycle of technology implementation and client on-boarding onto new and existing security or threat / fraud monitoring solutions

Project Management: Design and drive large, complex projects to meet client, IS, threat and regulatory requirements.

Process Management: Responsible for the engineering/re-engineering and oversight of operational and business processes and documentation while developing measurement and improvement processes to continuously drive service maturity.

Risk, Controls and Compliance : Serve as representative to internal audit, external auditors and regulatory examiners on behalf of the area as well as responsible for oversight of the internal control environment.

**Qualifications :**

Bachelors degree or equivalent experience

6+ years of relevant experience

Experience in a Business Analysis, Technology Operations, Client Management and/or Project Management role is required

Working knowledge of cybersecurity & network principles and elements.

3+ years of relevant experience in the following Information Security (IS) technology frameworks is required (certifications are a plus): ITIL Service Management and/or COBIT Frameworks, risk management, network security products, and common architectures that deliver high performance and resilient solutions.

Consistently demonstrates clear and concise written and verbal communication

Proven influencing and relationship management skills

Proven analytical skills

**Job Family Group:**

Technology

**Job Family:**

Information Security

**Time Type:**

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

View the "" poster. View the .

View the .

View the

I am a computer engineer from Pune University and have 13 years of overall technology experience. Started my career in 2004 as a software engineer and worked on several important initiatives for organizations like Principal Financial Group, HSBC and Patni before joining Citi..

I always had passion for programming and, as a result, I started my career in technology as a programmer in Patni (now acquired by Capgemini) after completing my graduation in 2004.

Day-to-day job entails working closely with business stakeholders, understanding business initiatives, and working with the team to build efficient technology solutions for the business. I enjoy building the best-in-class solutions for the business, partnering with global stakeholders, and motivating the team to achieve superior results

I get to learn about the business functions and explore the latest and greatest technologies to build best-in-class solutions for the business and I get to work with very talented individuals.

Some of the important ones (but not limited to) are passion for technology, ability to collaborate with different teams, enthusiasm to drive for building the best technology solutions, and the energy to embrace c