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New York City

    Data Center Operations Engineer - New York, United States - NYC Health Hospitals

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    Description
    Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

    NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

    At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

    Job Description

    The Data Center Operations Engineer will be team oriented individuals who will be responsible for installation and de-installation of network devices, monitor Z10 mainframe environment and peripherals. They will verify connectivity of all devices and also troubleshoot any reconnection issues. They will also be responsible for recording the assets that are assigned to a user.

    Duties & Responsibilities
    • Installation of network devices and cable management systems
    • Provide technical support to our network owner/user community
    • Maintain and update an accurate documentation of Service Desk trouble tickets
    • Monitor System interfaces and other communication utilities and take proper action
    • Install/Rack Servers
    • Add Memory, H/D, Network Interface Cards, CPU etc.
    • Install KVM and In-Rack PDU
    • Monitor/Maintain all Servers in the Data Center
    • Familiarization with a large-scale IBM Z10 mainframe environment
    • IPL, TSO, MVS, Jes2, CA7
    • IBM 4000, IBM 6500 Canon VS 4400
    • Service Now Ticketing System
    • Asset Management
    • Back up Daily/Monthly tapes for offsite storage
    • Inventory
    • Perform all other related duties
    Minimum Qualifications
    1. A Baccalaureate Degree in a relevant field from an accredited college or university; and,
    2. Two years of experience in business, government, hospital, educational or a non-profit organization in analysis, development and implementation of systems and subsystems.Familiarity with EDP applications and data processing programs; or,
    3. A Masters Degree in Management, Business Administration or approved related fields from an accredited college or university may be equated to a maximum of one year of related experience; or,
    4. A satisfactory combination of education, training, and experience.

    Department Preferences

    Knowledge, Skills, Abilities and other Requirements:
    • Familiarization with a large-scale IBM Z mainframe environment TSO, Jes2 Service Now Ticketing System
    Years of Experience:
    • 2 years of experience; Operations Specialty
    If applying online, please include your cover letter in the same file attachment with your uploaded resume.

    NYC Health and Hospitals offers a competitive benefits package that includes:
    • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
    • Retirement Savings and Pension Plans
    • Loan Forgiveness Programs for eligible employees
    • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
    • College tuition discounts and professional development opportunities
    • Multiple employee discounts programs
    Note: Candidates selected for a position are required to come to NYC as part of their onboarding.


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