- Supervises daily operations and ensures staff provide the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, and federal, state and local requirements.
- Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
- Acts as patient advocate resolving patient care issues.
- Recommends and evaluates processes to improve systems and patient care results across the continuum of care.
- Assists in developing and monitoring budgets and resource allocations.
- Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
- Assists in providing on going staff development.
- Implements and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
- Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department.
- Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.
- Minimum two (2) years of experience in ambulatory care or other relevant healthcare experience required.
- OR
- Minimum two (2) years in leadership capacity.
- Bachelors degree required or four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- N/A
- Demonstrated interpersonal skills; knowledge of ambulatory care practices/operations/issues.
- Knowledge of applicable regulatory requirements.
- Ability to demonstrate proficiency with electronic health record as indicated within six months of hire.
- Must be able to work in a Labor/Management Partnership environment.
- Minimum two (2) years of supervisory experience.
-
Manager Ambulatory Care Department
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Manager Ambulatory Care Department
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Kaiser Permanente Los Angeles, United States: Job Summary: · Responsible for the administrative and business management of a small (less than 20 FTEs) or medium size (less than 50 FTEs) department providing ambulatory patient care services. Through clinical nurse supervisors and/or assistant nurse managers, ensures patien ...
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Assistant Manager Ambulatory Care Department - Los Angeles, CA, United States - Kaiser Permanente
Description
Job Summary:
Assists an Ambulatory Care Department Manager by supervising assigned operations of a department providing ambulatory patient care services; ensuring that staff provide high quality, accessible, cost effective care and patient-focused services to members across the continuum which comply with local, state, and federal requirements; implementing and maintaining clinical practice standards, budgets, and staff development; delivering nursing/patient care services that add value, are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards/performance measures.Essential Responsibilities:
Basic Qualifications:
Experience
Education
License, Certification, Registration
Additional Requirements:
Preferred Qualifications:
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