
Catherine Alford
Customer Service / Support
About Catherine Alford:
Objective: Seeking a position in which I can utilize and perform my greatest talents and attributes, while being a team player and leader, so that my years of professional experience and customer service are showcased.
Experience
WORK EXPERIENCE
Mila Moursi Skin Care Institute (Lead Esthetician and Assistant Spa Manager) Los Angeles, CA July 2022-Present
Performed Advanced Skin Care Treatments, generated Retail Sales, participated in Skin Care Events at Neiman Marcus related to Skin Care Brand. Assisted in Management duties such as: open and closing Spa, scheduling appointments, customer service, handled transactions, leadership, communication skills and assisted in payroll.
Catherine Alford Esthetics, LLC (Business Owner/Esthetician) Pensacola, FL January 2020-June 2022
Owned and operated business. Performed Skin Care Treatments (Including Chemical Peels and Microdermabrasion), Waxing Services, Eyebrow and Eyelash Tinting and Eyelash Lifting services. Generated Retail Sales, handled all transactions, scheduled appointments, customer service, leadership, communication skills, problem solving, open and closing duties and maintained a clean and safe work environment. Increased sales and generated new clients through marketing, also doubled my income and grew my business.
The Permanent Makeup Clinic and Medical Spa (Esthetician/Independent Contractor) Pensacola, FL May 2013-December2019
Performed Skin Care Treatments (Including Chemical Peels and Microdermabrasion), Waxing Services and Eyebrow and Eyelash Tinting. Also, administered Intense Pulse Light Laser Treatments and Laser Hair Removal. Generated Retail Sales, handled all transactions, scheduled appointments, customer service, leadership, communication skills and problem solving.
Gulf Coast Plastic Surgery (Esthetician/Independent Contractor) Pensacola, FL September 2011-May2013
Performed Skin Care Treatments, Waxing Services and Eyebrow and Eyelash Tinting. Also, administered Intense Pulse Light Laser Treatments and Laser Hair Removal. Generated Retail Sales, handled all transactions, scheduled appointments, customer service, leadership, communication skills and problem solving skills.
Education
B.F.A in Theater from the University of Central FLORIDA 1999-2002
Licensed Esthetician in Florida and California
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