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    Internet Sales Representative - Syracuse, United States - C Michael Exteriors Inc

    C Michael Exteriors Inc
    C Michael Exteriors Inc Syracuse, United States

    2 weeks ago

    Default job background
    Description

    **Internet Sales Representative**

    **Full Time** position in 6075 E. Molloy Rd. Syracuse , 13211

    We are a family owned and operated local home improvement company looking for Call Center Representatives to answer inbound and make outbound calls. NO cold calling The successful candidate will have excellent computer and communication skills, be a good listener, be dependable and reliable. We have FULL and PART TIME openings for DAY, EVENING and WEEKEND shifts.

    **Responsibilities**

    Manage large amounts of inbound and outbound calls in a timely manner

    Follow communication scripts when handling different topics

    Identify customers needs, clarify information, relay information properly

    Set appointments and handle customer inquiries and concerns while providing excellent customer service

    **Qualifications**

    Previous experience in a customer support role

    Strong phone and verbal communication skills along with active listening

    Familiarity with CRM systems a plus but willing to train the right people with computer skills

    Customer focus and adaptability to different personality types

    Ability to multi-task in a fast paced environment, set priorities and manage time effectively

    Call Center or Inside Sales experience a plus but not required

    **Hours**

    40 hours per week

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