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    Trainer - Hospitality/iGaming Studio - Atlantic City, United States - Evolution

    Evolution
    Evolution Atlantic City, United States

    1 week ago

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    Description

    Summary

    The Trainer is responsible for leading a team of new hires through the Academy portion of their onboarding. No gaming experience is necessary - bring your hospitality and retail training experience

    Responsibilities

    • To prepare and update the training material/sessions and take full responsibility.
    • Inform the correct people, and the Head of Department, about any software or hardware issues.
    • Ensure the correct skills of each game are taught to the trainees.
    • Assist in the continuing development of the training and recruitment program.
    • Always be acquainted with all changes in procedures and assess and report the impact of such changes on the Training program to your manager.
    • Attend meetings, re-trainings and improve the quality of work whenever necessary.
    • Take responsibility to finish duties in and outside of working hours.
    • Be at the designated work place on time and in the appropriate work attire/uniform.
    • Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements.
    • Ensure all procedural, legal and disciplinary procedures are followed by the trainees.
    • Follow any reasonable request made by the company that meets the needs of the business.
    • To liaise with recruiters and other members of the recruitment team and follow internal procedures.
    • To attend and assess the trainee's examination.
    • To fill in Training Documents and reports.
    • To schedule and hold Re-training sessions with existing employees in order to improve the quality of work.
    • To work closely with the Uniform Specialist in regard to uniform orders.
    • To cross train with Floor Operations to ensure ability to work as a Floor Supervisor based on business needs
    • To perform other ad hoc duties and projects as asked by your direct manager, which are related to this position and which meet the qualifications.
    • To replace team members during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.

    Qualification Requirements and Competences

    • Microsoft office suite
    • communication and presentation skills
    • of all game types offered
    • to work a flexible schedule, specifically on Swing and Owl shifts
    • to act as a role model in professional appearance in a business environment
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