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    Retail Service Specialist - Los Angeles, United States - Pleasant Holidays

    Pleasant Holidays
    Pleasant Holidays Los Angeles, United States

    3 weeks ago

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    Description

    Retail Service Specialist

    Primary Location: Northridge , CA


    Other Locations:

    Job ID #: JR


    Category: Customer Service/Branch Offices


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    Retail Service Specialist

    We are looking for someone who will thrive in a sales and service environment.

    Well provide the training you need on an array of AAA products and services to interface with members with confidence.

    This training will help you meet your individual and team cross-selling and upselling goals.

    Youll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

    This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork
    Retail Service Specialist

    We are looking for someone who will thrive in a sales and service environment.

    Well provide the training you need on an array of AAA products and services to interface with members with confidence.

    This training will help you meet your individual and team cross-selling and upselling goals.

    Youll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

    This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.

    This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.

    A key responsibility in this position is processing DMV transactions, as well as performing Notary processing duties.
    Our branch hours of operation are Monday through Friday 9am

    5pm and Saturday 9am

    1pm.
    We are closed on Sundays and most holidays.


    Qualifications:

    • Experience in retail sales, banking or similar customer service/sales environment
    • Proven ability to exceed assigned sales or service quality goals
    • Ability to work overtime including Saturdays
    • Experience with Microsoft Office basics
    • Ability to pass Notary Public Licensing exam
    • Ability to travel for training programs at a remote location
    • A high school diploma or GED
    • Successful completion of background check and drug screening

    Required:

    • Must obtain notary public commission within 12 months of date of hire and must maintain notary commission for duration of employment in position.

    Remarkable benefits:
    Health coverage for medical, dental, vision
    401(K) saving plan with company match AND Pension
    Tuition assistance
    PTO for community volunteer programs
    Wellness program
    Employee discounts
    The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees.

    Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

    When we embrace our diversity

    we win.

    All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

    Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
    AAA is an Equal Opportunity Employer

    The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.


    Benefits Made for You:

    Competitive Pay
    AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.

    Employee Development
    We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.

    Time Off
    To help our employees achieve proper work/life balance, we offer paid volunteer time off.

    Retirement Programs
    AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.


    Benefits Made for You:

    Competitive Pay
    AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.

    Employee Development
    We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.

    Time Off
    To help our employees achieve proper work/life balance, we provide paid vacation, sick, holiday, and paid volunteer time.

    Retirement Programs
    AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.

    AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.
    Lola Israel | Recruitment Lead Consultant

    AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.
    Lola Israel | Recruitment Lead Consultant

    #J-18808-Ljbffr
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