Receptionist (Concierge) - Lawrenceville, United States - The Mansions at Gwinnett Park

The Mansions at Gwinnett Park Lawrenceville, United States

2 weeks ago

Description

The Mansions at Gwinnett Park Assisted Living and Memory Care located in Lawrenceville, Georgia, invites you to join our team

We are excited to announce that The Mansions at Gwinnett Park Assisted Living and Memory Care is now a part of the AgeWell Solvere Living family

As a certified Great Place to Work for 6 years in a row, AgeWell Solvere Living proudly offers:

Medical, Dental and Vision benefits
Company-paid Life Insurance and Voluntary Disability
Paid Time off and Holidays
401(k) Retirement Savings Plan

At AgeWell Solvere Living we value Diversity, Equity and Inclusion - you can learn more about our philosophy by clicking on the link below:

Our Declaration for Diversity, Equity and Inclusion

Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.

Concierge Procedure:

Essential Functions:

Provides positive first impression to all who enter the Community
Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
Greets all visitors in a friendly, courteous, and professional manner
Screens and requires visitors to "sign in" at reception desk
Notifies Residents of visitors
Instructs Resident's visitor according to Resident's instructions
Receives and processes incoming mail
Accepts all outgoing mail/packages
Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned
Maintains and updates Emergency Phone Number Log and keeps log at frontdesk
Maintains and updates emergency contact information on each Resident andkeeps information at front desk
Assists managers with various clerical responsibilities
Pages staff as necessary
Takes RSVPs for special functions, as necessary
Oversees sign-up for scheduled transportation
Hands out maintenance requests forms and passes them onto EnvironmentalServices Director
Performs other duties as necessary, to include light housekeeping duties

Compliance and Safety:

Follows all emergency procedures
Understands all safety policies and procedures

Communication:

Communicates effectively with all staff
Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately

Education/Experience/Licensure/Certification:

High School Diploma required
Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities
Requires considerable initiative and judgment
Must have word-processing and clerical skills
Must be able to work flexible hours and participate in holiday activities

Physical Requirements:

Physically able to bend and reach
Physically able to sit for extended periods of time

Miscellaneous:

Required to work weekends and holidays as assigned
May be required to work on shifts other than the one for which hired
May be required to work extended hours (up to 16 hours per day)
May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses
Could be subject to hostile and emotionally upset Residents due to mentalstatus
Background, criminal, and drug tests as required by HR policies and procedures
May be asked to submit to random drug test during employment
May have their picture taken and image used in social media or community advertising
May be video recorded from devices installed by families in residents' apartments

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