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Night Manager - Baltimore, United States - Goodwill Ind. of the Chesapeake.
Description
Job Description
Job DescriptionSunday-Thursday Over-Night 12AM-8AM
Qualifications: Security background is desirable. Commitment to customer service is crucial. High school diploma or equivalency required.
The Night Managers serve two important purposes: to provide timely responses to campus problems, and to exhibit a visible staff presence in the residence halls even on a non-emergency basis. Desk Coverage is one of the most important aspects of the residence life program. Night Managers on duty in each of the buildings monitor the building and respond to emergency and crisis situations.
The Night Managers primary responsibility is to monitor the residence hall desk and the university visitation policy. Persons who do not reside in the building should leave their ID's at the front desk during designated visitation times.
Promotes an awareness and understanding of the mission and goals of the Residence Life Office by explaining residence hall policies, programs and staff duties to faculty, staff, guests, parents and students.
Assist in the interpretation and consistent enforcement of all rules and regulations pertaining to the residence hall and University as outlined in the Code of Student Conduct and Residence Hall Contract. Consults with residence life staff on resolving behavior problems, especially those of an ongoing and complex nature.
The Night Manager should attempt to respond to any situations in the building. If there are problems beyond their scope they should contact their immediate supervisor (They may also contact an R.A. on duty or the RD/AC for the building).
Meet monthly with the Night Manager Supervisor to discuss job performance, goals, objectives, problems, concerns and to keep him apprised of what's going on in the hall. Attends and actively, participates in all staff development and training programs developed and sponsored by the Residence Life Office, to include regular meetings, and in-service.
Prepares and submits the necessary reports and other assignments expediently (i.e. work orders, visitation violators, incident reports etc.), insuring the accuracy and completeness of same.
Serves as a mediator in resolving conflict between roommates and students in general.
Knowledgeable of campus and community resources and be able to effectively refer students to the appropriate resources when necessary.
Is positive and constructive in attitudes and actions with regard to the University and the value and opportunities inherent in residence hall life. This is accomplished by serving as a model of maturity and integrity for students and staff in personally observing University and residence hall policies and procedures.
Makes decisions relative to guests being admitted to the building relative to policies and procedures outlined..
External: Must be able to effectively interact with students, parents, colleagues, University staff and faculty and vendors.
Seven days a week availability OVERNIGHT SHIFT 12:00AM-8:00AM Schedule will be forty hours a week
Forty hours a week Weekend availability required
