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Washington, D.C.

    Lead Member Experience - Washington, United States - Golds Gym DC Metro Area

    Golds Gym DC Metro Area
    Golds Gym DC Metro Area Washington, United States

    1 day ago

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    Description

    Job Description

    Job Description

    Position Summary:

    Will lead Member Experience operations at their home gym, with an emphasis on member service, schedules, and inventory. This position reports to the home-gym General Manager.

    Major Responsibilities:

    • Lead Member Experience TM in their home Club Gym to ensure policies and procedures as outlined.
    • Motivate Member Experience in their home Club Gym to emphasize superior Member Experience.
    • Schedules for Member Experience at their home Club Gym.
    • This position is a regularly scheduled member experience position in their home Club Gym.
    • Support retail, concession, promotions.
    • Conducts daily and month-end retail and concession inventories.
    • Inventory Control to include locking up storage, receiving and reconciling incoming merchandise.

    Qualifications & Requirements:

    • Be self-motivated and able to motivate staff in a positive manner
    • Must be organizational
    • Possess strong motivational, communication, team building and training skills.
    • Must have a high level of professionalism, honesty, integrity and work ethic.
    • Must promote team spirit in the workplace.
    • Possess good leadership abilities.
    • Ability to handle customer issues with patience, tact and professionalism.
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