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    Systems Administrator - Arlington, United States - ValidaTek

    ValidaTek
    ValidaTek Arlington, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    Company Overview:
    At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.

    Summary:

    ValidaTek is seeking a highly motivated, customer-focused System Center Configuration Manager (SCCM) Administrator to provide mission critical engineering services for a multi-tenant enterprise environment. The SCCM Engineering role requires expertise in the deployment and management of Windows desktop Operating Systems (OS) and applications. The selected SCCM Engineer will have a strong background in using Microsoft Endpoint Configuration Manager (MECM)/SCCM, Active directory (AD), Group Policy Objects (GPO), Dynamic Host Configuration Protocol (DHCP), and Microsoft Deployment Toolkit (MDT). The candidate will be responsible for creating, maintaining, auditing, and improving systems to meet needs, often as advised by leadership, testing software systems to diagnose and resolve system weaknesses, and make recommendations for future developments.

    Responsibilities:
    • Performs secure baseline image creation and development of Windows Desktop OS images (Windows 10, 11) for specific hardware configurations from a common core baseline.
    • Develops physical workstations images and VDI templates.
    • Designs, develops, and evaluates software packages for server and workstation deployments.
    • Develops SCCM task sequences for OS upgrades and software package deployments.
    • Troubleshoots OS and software deployment failures.
    • Troubleshoots SCCM health issues, including Distribution Points and client remediation.
    • Designs, develops, and administers Group Policy Objects for security compliance and configuration management.
    • Provides escalation support for Tier III/IV issues. Collaborates with customers, stakeholders, vendors, and other support teams for troubleshooting and resolving problems.
    • Manages customer service requests through their lifecycle, from receiving the request through to its closure. Interfaces closely with customers to understand requirements and ensure customer satisfaction.
    • Effective verbal and written communication skills. Must be able to adapt communication style to suit different audiences.
    • Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
    • Adheres to change management policies and takes the necessary testing/development steps to mitigate risks with changes.
    • Installs new hardware and software making sure that all components (hardware, software, drivers, agents, etc.) interface correctly with each other and the network to include base software and applications installed on workstations such as antivirus, system monitoring tools, etc.
    • Develops engineering documentation for Implementation Plans, Test Plans, Standard Operating Procedures, Work Instructions, and network diagrams.
    • Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines.
    Qualifications:
    • CompTIA Security + or equivalent IAT Level II DoD 8570 certification
    • DevSecOps software delivery model - Understanding of Agile methodology. CMMI, ITIL a plus
    • SCCM/MECM Server and application administration
    • Windows 10/11 Administration
    • Microsoft Deployment Toolkit
    • Active Directory/GPO administration
    • Remote Access Technologies VPN, IPSec, VDI (Citrix/VMware/AWS Workspace/Azure)
    • Experience with Monitoring Tools SCOM, SolarWinds, etc.
    • Ability to multi-task
    • Effective verbal and written communication skills
    • 1+ years of direct SCCM/MECM experience
    • BA/BS or equivalent years of experience
    • Active Secret Clearance - required. Top Secret clearance- preferred
    • Microsoft Certifications in Desktop Management
    • Understanding of DoD, DISA cybersecurity requirements
    EEO Statement:
    ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

    Applicants who are selected for employment will be required to verify authorization to work in the United States.

    Offers of employment will be contingent upon passing a post-offer background check.
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