Specialist, Stores B2B - Wilmette, United States - Wayfair

Description

Come join the team that is reinventing home Wayfair is currently hiring for our very first physical retail store location If you are looking for rapid growth, constant learning, & dynamic challenges in an environment that promotes DE&I and personalized connections amongst our staff and customers; this store might be the future home for your career We are looking for driven individuals to join our design team who are passionate and relentlessly focused on driving sales target metrics, building personalized connections, and creating an environment that invites and inspires our customers.

Location
Wilmette, IL

Essential Functions

• Assist Salesfloor Manager and Department Leads in creating store culture that promotes recognition, development, relentless customer focus, and consistent drive to exceed target sales metrics.

• Provides prioritized authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.

• Provide coaching and support to Design Sales Advisors and support their allocated workload efforts as determined by the Design Lead or Sales Manager

• Leverage interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases (such as fabric, finishes, texture of the product).

• Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (mood boards, space plans, 2d/3d room views)

• Manage virtual and in-store design appointments (including preparation of design deliverables, product curation, and follow up)

• Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and strong customer service.

• Support management and Department Lead to train and develop the Design team on knowledge of our product, selling, customer service, operations, visual, and other aspects of their roles.

• Actively engage with local community through event and cold calling practices to build a network of B2B relationships.

• Meet or exceed sales and customer satisfaction targets, and other established KPIs

• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions.

• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

• Drive sales by building personalized connections with businesses

Education Qualifications

• High School Diploma Req

Experience Qualifications

• 1-3 years Sales experience, preferably in a retail, interior design, furniture or home goods setting. Required

• 1-3 years Delivering strong sales results and building customer portfolios/customer relationships Required

• 1-3 years Cold calling experience. Preferred

Skills and Abilities

• Understanding of design principles including spatial planning, fabric selection, interior design styles and trends (Medium proficiency)

• Demonstrated ability to work within a team sales environment, strong desire to see the teams around you succeed and exceed sales targets. (High proficiency)

• Strong organization, self-motivation, communication and relationship management skills (High proficiency)

• Track record of thriving in a fast paced and changing environment (High proficiency)

• Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office applications preferred. (Medium proficiency)

• Ability to work a flexible schedule, including nights, weekends, and holidays (High proficiency)

Physical Demands

• Stationary Position - Constantly

• Move/Traverse - Constantly

• Stationary Position/Seated - Rarely

• Transport/Lifting - Occasionally (50lbs)

• Transport/Carrying - Occasionally (50lbs)

• Exerting Force/Pushing - Occasionally (50lbs)

• Exerting Force/Pulling - Occasionally (50lbs)

• Ascend/Descend - Occasionally

• Balancing - Occasionally

• Position Self/Stooping - Frequently

• Position Self/Kneeling - Frequently

• Position Self/Crouching - Frequently

• Position Self/Crawling - Occasionally

• Reaching - Occasionally

• Handling - Constantly

• Grasping - Constantly

• Feeling - Constantly

• Communicate/Talking - Constantly

• Communicate/Hearing - Constantly

• Repetitive Motions - Frequently

• Coordination - Frequently

About the Company
Wayfair is one of the world's largest online destinations for the home and certified top places to work (Fortune 500 Company; The Boston Globe--Top places to work; Fortune World's most admired companies--2019; Built In-2019 Best places to work (Boston); Certified--Great Place to Work Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

Wayfair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form. Need Assistance? For more information about applying for a career at Wayfair, visit our FAQ page here.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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