-
Fleet Services Rep
1 week ago
CornerStone Staffing Fort Worth, United StatesThis role offers the chance to work with a reputable company providing amazing perks and benefits. As a Fleet Services Rep, you will deliver superior service to Fleet customers and dealers, building strong customer relationships. You will act as a si Fleet, Service, Retail, Staff ...
-
Fleet Services Rep
1 week ago
CornerStone Staffing Fort Worth, United StatesCornerStone Staffing is recruiting for a Fleet Services Rep for a long-term contract opportunity with a premier auto finance company in the North Fort Worth area · Job Title: Fleet Services Rep · Location: North Fort Worth, TX · Pay: $23 - $26/hr Based on experience · Schedule: M ...
-
Customer Service Rep
1 week ago
WestRock Fort Worth, United StatesInformation Job ID ATR 39998 Posting Job Title Customer Service Rep. Locations TX Ft Worth Container Employment Type Full Time Date Posted 17-Apr-2024 Relocation Support No Description & Requirements WestRock (NYSE :WRK) is a global leader in sustain Customer Service, Service, Op ...
-
Fleet Services Rep
1 week ago
CornerStone Staffing Fort Worth, United States TempCornerStone Staffing is currently recruiting for an Fleet Services Rep for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers ama ...
-
Customer Service Rep
1 week ago
Wencor Group Fort Worth, United StatesJob Details · Job Location · AERO-GLEN INTERNATIONAL - FORT WORTH, TX · Description · Overview of the Position: · The Customer Service Rep, is responsible for providing support and assistance to various internal and external stakeholders, including outside & inside sales, supp ...
-
Customer Service Rep
2 weeks ago
CornerStone Staffing Fort Worth, United StatesCornerStone Staffing is currently recruiting for a Senior Commercial Van / Customer Service Specialist for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. · Job Title: Senior Commercial Van / Customer Service Specialist · Locatio ...
-
Fleet Services Rep
1 week ago
CornerStone Staffing Fort Worth, United StatesIn this position you will deliver superior service to Fleet customers and dealers while building customer relationships in support of CSI/ DSI. Provide a single point of contact for inquiries and requests from customers, dealers, DTF Sales and other Fleet, Service, Retail, Staffi ...
-
Customer Service Rep
6 days ago
WestRock Fort Worth, United StatesOpportunity Summary: As a Customer Service Representative (CSR), you will represent WestRock to the customer and act as a critical liaison between the customer, sales, and operations teams. As a CSR you will receive and process routine customer orders, inquiries, and/or customer ...
-
Client Services Rep
1 week ago
The Bank of America Corporation Fort Worth, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, 2nd Shift, Shi ...
-
Customer Service Rep
2 days ago
CornerStone Staffing Fort Worth, United States TempCornerStone Staffing is currently seeking a Customer Service Specialist for a long-term opportunity with a leading auto finance company in the North Fort Worth area. This role presents an exceptional chance to establish yourself within a respected organization offering outstandin ...
-
Customer Service Rep
1 week ago
JPS Health Network Fort Worth, United States Part timeThe Customer Service Representative-Patient Relations is responsible for monitoring all incoming employees, contractors, and guests entering JPS Health Network facilities. The Customer Service Representative-Patient Relations will be expected to perf Relations, Customer Service, ...
-
Customer Service Rep
1 week ago
Coastal Solutions Fort Worth, United StatesJob Description · Job DescriptionCalling All Superheroes · Are you ready to unleash your incredible customer service powers for the greater good? · We're on the lookout for a hero with a fundraising spirit and a heart full of philanthropy to take the helm and manage non-profit m ...
-
Customer Service Rep
1 week ago
Tyra Ingram Agency Fort Worth, United StatesJob Description · Job DescriptionStrong time management, communication and personable skills as well as a positive attitude are a must. Someone who is process-oriented is a PLUS. If you can follow directions and a script, you will do well. Up to $500 signing bonus available. · S ...
-
Customer Service Rep II
1 week ago
CorVel Fort Worth, United States** Customer Service Rep II** · **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO005670 Showing 1 location **Job Details** · **Description** · **JOB SUMMARY:** · Responsible for addressing client needs proactively with inquiries and overall service ...
-
Client Services/Back Office Rep
1 week ago
CornerStone Staffing Fort Worth, United StatesCornerStone Staffing is currently recruiting for Client Services/ Back Office Support Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the d Client Service, Office, Suppo ...
-
Customer Service Rep/Admin. Assistant
6 days ago
Texas Health Care Fort Worth, United StatesThe Client Services Representative (CSR) manages client relationships and provides customer support. The CSR may field customer inquiries, process orders, schedule appointments, and connect clients with other departments when needed. They serve as a liaison coordinating the initi ...
-
Client Services/Back Office Rep
1 week ago
CornerStone Staffing Fort Worth, United States TempCornerStone Staffing is currently recruiting for Client Services/Back Office Support Specialist for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company ...
-
Customer Service Rep/Admin. Assistant
1 week ago
Texas Health Care PLLC Fort Worth, United StatesJob Description · Job DescriptionThe Client Services Representative (CSR) manages client relationships and provides customer support. The CSR may field customer inquiries, process orders, schedule appointments, and connect clients with other departments when needed. They serve as ...
-
Customer Service Rep/Admin. Assistant
3 days ago
Texas Health Care PLLC Fort Worth, United StatesJob Description · Job DescriptionThe Client Services Representative (CSR) manages client relationships and provides customer support. The CSR may field customer inquiries, process orders, schedule appointments, and connect clients with other departments when needed. They serve as ...
-
Customer Service Reps
1 week ago
CornerStone Staffing Southlake, United StatesAre you a Highly Motivated Self-Starter that has great organizational skills? · If so, please call CornerStone Staffing today to be part of an amazing company that is growing fast in the North Fort Worth. · Job Title: Customer Service Rep · Location: Southlake, TX ( Onsite) · Pay ...
Customer Service Rep - Fort Worth, United States - GEODIS Group
Description
** Customer Service Rep**
**Job Category****:** Operations **Requisition Number****:** CUSTO024029 Showing 1 location **Job Details**
**Description**
**Summary:**
The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous and effective manner.
**Job Duties** :
Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action
**Requirements:**
High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
**Environment:**
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and is regularly exposed to ambient lighting and temperate climate conditions. The employee may be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.
**Skills**
**Education**
**Experience**