- 3 years Experience;
- High School Diploma;
- Experience working directly with general Information Technology;
- Experience working with Windows, Linux, and/or Mac Systems;
- All candidates MUST be able to perform 12 hour shift work including overnight, weekend work, and OT, as scheduled or as necessary. This position will alternate with approximately 12 hour shifts 3 days during the first week of a period and 4 days the second week of the period for a total of 80 hours per period;
- US Citizenship required with the ability to obtain and maintain a Public Trust clearance
-
Help Desk Engineer
2 weeks ago
Global Jupiter Princeton, United StatesSAIC is seeking a Help Desk Technician resource to support a 24×7 data center and its users at a customer site in Princeton, NJ. The candidate will help manage the operation of the supercomputer, associated systems, and support the user's computer systems in a heterogeneous envir ...
-
Technical Account Manager
2 weeks ago
Bloomberg Princeton, United States**Our Team**: · The Third Party Index Team supports Bloomberg's suite of Indices to fulfill our clients' benchmarking and custom index needs. In addition to establishing and maintaining our strong relationships with Third Party Index data providers, out team is dedicated to devel ...
-
Strategy Insights
2 days ago
ZS Associates Princeton, United StatesPrinceton, New Jersey; Chicago, Illinois; Bellevue, Washington · - United States · - Business Consulting · - Strategy Insights & Planning · - $117,500.00 · - $136,250.00 · - 20084 · **ZS** is a place where passion changes lives. As a management consulting and technology firm focu ...
-
Service Desk Engineer
5 days ago
Green Key Resources Trenton, United StatesWe are working on a full-time direct hire role for a trusted client of ours, this position will be hybrid out of the northern New Jersey area. · The ideal candidate will have 2-3 years of experience in a Help Desk/Desktop type of role providing day to day support in a Windows ba ...
-
MDM Support Engineer at Jamf
3 weeks ago
Horizon Dynamics Princeton Junction, United StatesWe are looking for you as a team member of our IT Operations department at our Bochum location as soon as possible. Become part of think about IT and support us as an MDM Support Engineer Jamf / Apple (m|w|d). · Your Responsibilities · Changing and creating profiles and settings ...
-
Service Desk Engineer
1 week ago
Green Key Resources New Providence, United StatesWe are working on a full-time direct hire role for a trusted client of ours, this position will be hybrid out of the northern New Jersey area. · Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. · The id ...
-
Service Desk Engineer
2 weeks ago
Green Key Resources New Providence, United StatesWe are working on a full-time direct hire role for a trusted client of ours, this position will be hybrid out of the northern New Jersey area. · Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. · The id ...
-
Microsoft Help Desk Engineer
4 days ago
DataPros LLC Trenton, United StatesCompany Description · Data Pros is an IT Outsourcing & Managed Services Provider that specializes in helping small and mid-market companies migrate to The Cloud. As a Managed Microsoft Partner, we have a strong specialization in Cloud Computing and are a member of the Microsoft S ...
-
Senior Service Desk Engineer
3 weeks ago
Dahl Consulting Staten Island, United StatesSenior Service Desk Engineer · Location: · Onsite in New Brighton, MN · Salary : $60,000-$90,000 with a comprehensive benefits package · The Service Desk Engineer III staff provide our clients with expert level support for complex problems. By providing fast, efficient, and eff ...
-
Service Desk Engineer Level 2
2 weeks ago
Bowman Williams Woodbridge, United StatesLocation : Woodbridge Township, NJ / · Salary : $55,000 - $65,000 · Service Desk Engineer Level 2 (MSP) · Service Desk Engineer Level 2 (MSP) Overview: · Have you been wanting to learn more about cloud computing? Are you passionate about IT and want the opportunity to start you ...
-
Information Technology Analyst 1
1 week ago
New Jersey Courts Trenton, United States**Description**: · - When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a diff ...
-
Information Systems Technician 2
2 weeks ago
New Jersey Courts Trenton, United States**Description**: · **Should additional positions become available within five (5) months of the closing date, the applicant pool from this posting may be used to fill additional positions.** · - When you come to work for New Jersey Judiciary you will join an 8500-member strong TE ...
-
Front Office/operations Manager
2 weeks ago
G&B HOTEL EMPLOYEE LEASING LLC Cranford, United States: · We are seeking an experienced Front Office/Operations Manager to join our team at the Homewood Suites by Hilton - Cranford. In this role, you will be responsible for overseeing the day-to-day operations of the hote, maintain a high quality of services offered to guests throug ...
-
IT Support Help Desk Specialist
1 week ago
Hadco Metal Trading Co LLC Bensalem, United States: · **Hadco Metal Trading Co., LLC **distributes and supplies metal products including aluminum, stainless steel, carbon, related alloys, and engineering grade plastics. Our products include plate, sheet, and extensive offerings of long products for general engineering, aerospace ...
-
Maintenance Technician
1 week ago
Homewood Suites by Hilton Newark-Cranford Cranford, United States**Job Type**: · Full-time · **Description**: · **Reports To**: Asst Chief Engineer, Chief Engineer · **Supervises**: N/A · **Job Purpose**: To repair and maintain physical structure of hotel using hand tools and power tools. · **Responsibilities**: · - Maintain hotel, pool, and s ...
-
Level 2/Level 3 MSP Help Desk Engineer
3 weeks ago
Ocean Computer Group Matawan, United StatesJob Description · Job DescriptionOcean Computer Group is looking for a Level 2/Level 3 engineer that will provide technical support for computers and associated networks. · Level 2 support –This is generally reserved for desktop, laptop, and other user device support but it may a ...
-
Director, Production Services
1 week ago
Santander Holdings USA Inc Holmdel, United States Full timeDirector, Production Services - Payments & Commercial TechnologyTrenton, United States of AmericaJob Description: · Reporting to the Head of Payments & Commercial Technology, this role leads the Production Support and Systems Management function. · Responsible for fostering an en ...
-
Director, Production Services
6 days ago
Santander Holdings USA Inc Holmdel, United States Full timeDirector, Production Services - Payments & Commercial TechnologyTrenton, United States of AmericaJob Description: · Reporting to the Head of Payments & Commercial Technology, this role leads the Production Support and Systems Management function. · Responsible for fostering an en ...
-
Help Desk Supervisor
1 week ago
Lockheed Martin Moorestown, United States**Job ID**: 664748BR · **Date posted**: Apr. 17, 2024 · **Description**:We are committed to work life balance by promoting this HYBRID TELEWORK opportunity. These job requirements allow the employee to work at a Lockheed Martin-designated office or job site for part of their sche ...
-
Network engineer
3 weeks ago
Equiliem Princeton, United States· We are looking for a Network Engineer to design, implement, maintain, and support our growing hardware and software network infrastructure. You will be an integral part of Client's IT team that is responsible for support of the Client network infrastructure and updates to devi ...
Help Desk Engineer - Princeton, United States - SAIC
Description
SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, NJ. The candidate will help manage the operation of the supercomputer, associated systems, and support the user's computer systems in a heterogeneous environment.
Activities will include the monitoring of batch compute jobs, network performance, and facility infrastructure. The candidate will be working with highly technical climate scientists and must have great communication skills to respond to user requests in a user-friendly and professional manner.
Duties and Responsibilities:
Under the guidance of professional staff, troubleshooting computer hardware problems, analyzing production job performance issues, and proactively monitoring performance of the Laboratories networking environment to identify and coordinate resolution of problems;
Monitor all health of local and remote systems within the High Performance Program;
Answer Help Desk requests at a Tier I Level, providing adequate triage and follow-up;
Develop and maintain scripts for operation use;
Escalate HPC issues to system and vendor staff;
Troubleshoot user issues, responding to Help Desk tickets, keeping users informed of resolution progression;
System deployments and routine maintenance such as patching, updates, etc.;
Triage and investigate tickets for users as they come in;
Perform operations level technical tasks i.e. reset passwords, resolve printing/scanning issues, peripheral hardware issues, etc.
Perform operations logistics such as building checks, package logging, visitor processing, answer phone calls, etc.;
Taking on non-interference projects;
Qualifications
Job Qualifications:
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.