Information Technology Analyst 1 - Trenton, United States - New Jersey Courts

New Jersey Courts

Verified Company

Trenton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description:

When you come to work for New Jersey Judiciary you will join an 8500member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public's trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY:

The salary range for this position is $56,859.22 to $93,632.72 for Schedule A, and $56,859.22 to $88,951.08 for Schedule B.

For newly hired individuals, the starting salary will normally be at the minimum of the salary range.

For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.
Judiciary employees hired prior to June 3, 2014, are considered Schedule A.

Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.

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The Judiciary offers a strong opportunity for growth._**
REPOST

Applicants who previously applied need not re-apply.

_Should another position become available within the next five months of the closing date of this recruitment, the applicant pool from this posting may be used to fill additional positions._

The Superior Court Clerk's Office (SCCO) provides customer support in both general matters and technical issues for the entire judiciary and external customers, including but not limited to attorneys, police officers and self-represented litigants.

Additionally, the SCCO provides second level municipal support to all 565 municipal courts and their staff. The ITA1 position plays key role in that customer support, as supporting member of the Municipal Support Team.

REMOTE WORK:

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings.

To participate in this program, you will be required to have high speed home internet access.

Example of Duties:

Primary Help Desk Analyst for Municipal Court and Law Enforcement Users
Research and resolve software problems
Research and resolve procedural issues
Test and validate system issues
Assist with Password resets/system access issues
Complete Payment adjustments Chargeback and Reversals
Software installation and support of Municipal Court devices
Complete multiple tasks while maintaining help desk standards
Municipal Court experience preferred
Knowledge of ATS/ACS, eMACS/eCDR, and PageCenter Municipal Reports preferred
Knowledge of SharePoint 365

Qualifications:

Graduation from an accredited college or university with a Bachelor's Degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, humancomputer interaction, interactive media, software engineering, computer networking, and/or cybersecurity.

A Master's Degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, and/or cybersecurity may be substituted for the required education.

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Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.

Supplemental Information:

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Driver's License: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position

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Special Note:

Newly hired employees must agree to a thorough background check that will include fingerprinting.

All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

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Residency Law: In accordance with N.J.S.A.

52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.

Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

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HOW TO APPLY: