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    ServiceNow Lead - Philadelphia, United States - Tata Consultancy Services

    Tata Consultancy Services background
    Description

    Job Title:
    ServiceNow Lead wtih ServiceNow Certifications

    Relevant Experience

    (in Yrs) 8 +years

    Technical/Functional SkillsServiceNow ITSM, CMDB

    Experience Required 12 + years

    Roles & Responsibilities

    • Service Now experience is a musthas to engage the stakeholder, be able to decide whether a requirement is out of the box or to be customized and negotiate accordingly.
    • Take ownership of the ServiceNow projects deliveryscoping, design, implementation, user training and value realization.
    • Effectively communicate and manage the project stakeholders.
    • Understand product roadmap and come up with POC/Proposal.
    • Technical assistance for the project team
    • Hands-on training needs on newer modules related to ServiceNow
    • Execute PoCs for Comcast ServiceNow requirements like Chatbot etc.,
    • Priority access to latest offerings from ServiceNow, exclusive access to ServiceNow portals, study materials and best practices
    • ServiceNow CoE setup for Comcast
    Generic Managerial Skills

    Education Engineering

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