Servicenow Business Analyst - Philadelphia, United States - RM Dream Homes Pvt. Ltd.
Description
Job Title:
Service Now Business Analyst
Location:
Philadelphia, PA
Duration:
Full-Time
Technical/Functional Skills
Service Now - ITSM(Incident, Problem & Change Mgmt),CMDB module
Experience Required
8 + years
Roles & Responsibilities
Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.
Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.
Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.
Diligently tracks all the stories that need to be delivered within a given timeframe.
Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.
Experience defining and documenting governance processes and procedures and ensuring that the processes are followed
Pay:
$100, $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 6 years
Schedule:
- 8 hour shift
Experience:
- ServiceNow: 4 years (required)
- Business analysis: 6 years (required)
- CMDB: 2 years (required)
- Change management: 3 years (required)
Ability to Commute:
- Philadelphia, PA required)
Ability to Relocate:
- Philadelphia, PA 19102: Relocate before starting work (required)
Work Location:
In person
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