-
Customer Success Manager
4 days ago
Salesforce Atlanta, United StatesJob Category · Customer Success · Job Details · **About Salesforce** · We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in ...
-
Customer Success Manager
1 week ago
Dell Alpharetta, United States Full timeCustomer Success Manager - · Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks TaegisTM, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' a ...
-
Customer Success Manager
3 weeks ago
Resolution Technologies, Inc. Atlanta, United StatesCustomer Success Manager · Customer Success Manager Job Summary: · We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers · As a CSM, you will serve ...
-
Customer Success Manager
3 weeks ago
Resolution Technologies, Inc. Atlanta, United StatesCustomer Success Manager Job Summary: · We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strat ...
-
Customer Success Manager
1 week ago
AutoLeap Atlanta, United StatesJob Description · Job DescriptionAutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible imp ...
-
Customer Success Manager
22 hours ago
MessageGears Atlanta, United States PermanentMessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize ...
-
Client Success Manager
3 weeks ago
Par Excellence Atlanta, United StatesGovt. Team - Client Success Manager · General Position Description · This position is responsible for the management of clients' post implementation. This includes product training and optimization. The goal is to facilitate client success and to increase usage of the PAR Bins s ...
-
Customer Success Manager
4 days ago
Resolution Technologies Atlanta, United StatesCustomer Success Manager Job Summary: · We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and stra ...
-
Customer Success Manager
2 weeks ago
WelcomeHome Software Atlanta, United StatesAbout WelcomeHome · WelcomeHome is an Atlanta-based SaaS provider with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space. · Since launch in 2019, we have sustained consistent and rapid growth, expanding from four to 50+ emplo ...
-
Customer Success Manager
3 weeks ago
AlgoSec Atlanta, United StatesAlgoSec is looking for an experienced Customer Success Manager for the Americas. Our Customer Success Manager will partner closely with customers to determine their business needs and challenges to ensure AlgoSec products are deployed successfully and are driving business value. ...
-
Customer Success Manager
1 week ago
Slip Robotics Atlanta, United StatesJob Description · Job DescriptionIntroduction · Slip Robotics is a venture-backed, supply chain robotics startup that provides robots-as-a-service for automated truck loading/unloading in under 5 minutes. 23% of a truck driver's workday is typically wasted idling and waiting for ...
-
Customer Success Manager
2 weeks ago
MintLeads Atlanta, United StatesRole Summary · As a Customer Success Manager you will be the primary owner of our customer relationships. You will be providing service updates, answering questions and fielding customer feedback. Additionally, you will be capturing customer performance data and success stories w ...
-
Customer Success Manager
4 days ago
Kaleris Atlanta, United StatesKaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished go ...
-
Client Success Manager
3 weeks ago
Money Fit by DRS Atlanta, United StatesAnchor is seeking an experienced Client Success Manager · Salary: $75,000-$80,000 · About Anchor · Anchor is an independent division of Hornblower Group, · Anchor · is a cloud-based operating system that manages integration of third-party partners. More than a ticketing system, ...
-
Customer Success Manager
1 week ago
MessageGears Atlanta, United StatesJob Description · Job DescriptionMessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, w ...
-
Manager, Client Success
3 weeks ago
Sharecare Atlanta, United StatesJob Description: · Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, provide ...
-
Customer Success Manager
1 week ago
ProArch Atlanta, United StatesJob Description · Job Description ProArch is looking for a Customer Success Manager who is a technology consultant with experience overseeing data, AI, and modern application development projects. The candidate must be consultative in solving the right problem, establishing good ...
-
Customer Success Manager
4 days ago
Abacus Atlanta, United StatesCustomer Success Manager · Location: North East Atlanta area, GA · Job Title : Customer Success Manager (CSM) · Job Type: Permanent, full-time · Requirement: To work as part of our Atlanta team to help our major retail customers (such as Macy's and O'Reilly's) implement and ru ...
-
Customer Success Manager
5 days ago
DigitalRoute Atlanta, United StatesThe world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built ...
-
Customer Success Manager
1 week ago
DigitalRoute Atlanta, United StatesThe world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built ...
Customer Success Manager - Atlanta, United States - Improvado
Description
Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology.Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of marketing efforts.
By centralizing data from hundreds of marketing and sales sources, we empower our clients to track cross-channel performance, calculate complex metrics, and attribute revenue to specific touchpoints.
As a rapidly scaling Series A startup that raised $30 million in funding, we're proud to partner with globally recognized brands such as ASUS, Illy, Activision, H&R Block, and many others.
Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.
RoleWe are looking for a Senior Customer Success Manager who is a proactive problem solver and lightning-speed learner. We'll be counting on you to provide our clients with world-class customer service.
We are looking for a high-energy hustler who knows what it takes to keep our customers happy and our churn low.
Key responsibilities include:
Customers are your #1 priority, and you'll do whatever it takes to support them
Learning our product inside and out to be able to solve questions quickly
Onboard new clients with different use cases and ensure a successful transition to our product
Track all tasks meticulously to make sure they are completed with in a reasonable time period.
You'll also work closely with our project manager & development team to make sure all tasks are pacing for a timely delivery
Maintain a deep understanding of our solutions and content and educate customers about the most relevant features/functionality for their specific business needs
Work with sales engineers to synthesize data and translate complex ideas for development team
About You:
Proven success in creating exceptional and impactful customer service experiences, preferably for a SaaS product
Excellent project management experience, with the ability to balance multiple priorities in a fast-paced environment
Outstanding communication, collaboration, and curiosity skills
Strong analytical skillset - we're a data driven company
Startup environment mentality
Bonus points if you are a SQL or Tableau(or any other BI) wizard and familiar with the martech/adtech space
What We Offer:
Remote-first environment
Competitive compensation
Medical, and dental benefits
401K plan
Unlimited PTO
13 paid holidays
Professional development reimbursement
Chance to get the company's stock options in the future
#li-remote
#J-18808-Ljbffr