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    West Coast Field Service Engineer - San Francisco, United States - Kurt J. Lesker Company

    Kurt J. Lesker Company
    Kurt J. Lesker Company San Francisco, United States

    1 week ago

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    Description
    Job Description

    Job Description Thanks for considering us for your next work team

    Do you get excited when you tell people about your job?

    If not, a career with the Kurt J. Lesker Company is in your future. It's a team where you can advance your career and support cutting edge future technologies. We are waiting for you


    Who We Are:
    The Kurt J.

    Lesker Company is a leading technology and manufacturing company that touches your life every day, you just may not know it yet.

    How? By manufacturing and providing enabling technology products to industries such as Semiconductor, Aerospace, LED, Consumer Electronics, Medical Device, Electric Vehicles, Thin Film Battery Production and Crystal Growth just to name a few.

    Did you see the recent rocket launch? Talked to someone via video chat with your phone? Like those new sunglasses? Shave? Each and every one of those applications there is a likely chance the Kurt J.

    Lesker Company was involved.

    Job Summary
    We are looking for a detail-oriented Field Service Engineer whose primary function will be serving our West Coast customers.


    The ideal candidate is one with a technical aptitude and strong customer support skills on trouble shooting, operation and upgrading of high-tech equipment.


    They will resolve customer inquiries and develop the customers' knowledge base on the operation and preventative maintenance of our equipment.


    They will also respond to service calls related to training, upgrade installations, or general maintenance throughout the Western United States.

    This position may offer the potential for international travel.

    The typical travel expectation for this position equates to about 40%-50%.


    If you are someone who likes to be hands-on, enjoys travel and wants to interact with our global customers who are enabling technology for a better world, this is the right position for you.


    Key Job Elements:
    Assemble, install and test standard mechanical and electro-mechanical assemblies or systems
    Regularly troubleshoot electrical and controls related issues
    Troubleshoot electro-mechanical and operational related issues
    Direct customer interaction and training during installations, service visits and remote support
    Perform work in a logical organized manner while maintaining a high level of quality workmanship
    Identify areas for improvements related to cost reductions, safety or serviceability
    Examine warranty claims, handles customer returns and exchanges
    Interact with other departments to ensure timely delivery, customer service or problem resolution
    Reading and interpreting engineering schematics
    Scheduling of required travel and control of expenses

    Qualifications
    Required

    5 or more years related experience or relevant course work with an Associate's degree (or accredited trade school or collegiate program)
    3 or more years of related vacuum technology experience
    Strong interpersonal and organizational skills
    Desire to be self-motivated in a fast-paced environment
    Professional verbal and written communication skills, facilitating efficient interaction with global customer base
    Experience with PLC/control tools/equipment and associated software
    Ability to travel domestically and work overtime/weekends as needed
    Competent in Microsoft Office applications
    Ability to lift up to 30 pounds
    Preferred

    Experience with project management, customer service tools and lean office objectives
    Basic understanding of the operation and processes related to thin film deposition techniques and vacuum technology
    Understand processes related to thin film deposition systems, including pump down, vent and material deposition

    Benefits & Awards

    Medical, Vision, Dental, Life, and Disability Insurance
    Paid Time Off
    401K Match
    Flexible Spending Plan
    On site Gym and Running Trail
    Employee Engagement and Sustainability Programs
    PBT's Best Places to Work
    Business Ethics Award
    Advanced Manufacturing Award
    Competitive Wages

    Kurt J Lesker Company is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    KJLC is committed to providing reasonable accommodations for persons with disabilities (unless doing so will result in undue hardship).

    If you need a reasonable accommodation for any part of the employment process, please send an e-mail to our human resources department at or call to provide the nature of your request.

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