Field Service Engineer - San Francisco, United States - Sunrise Systems

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    Description
    Position title: Field Service Engineer

    Job ID:

    Location: San Francisco, CA

    Duration: 6 month( 6 months temp to hire possibility)


    Description:
    • You will be a part of the Field Service Team reporting to the LEADER and responsible for ensuring optimal performance equipment.
    • This position services the INSTRUMENT and INSTRUMENT a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on.
    In this role, you will have the opportunity to:
    • Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of equipment, including providing excellent and efficient service to customers, along with technical training on products.
    • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
    • Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
    • Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers.
    The essential requirements of the job include:
    • Associate degree or equivalent military experience 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
    • Hold a current valid driver's license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
    • Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
    • Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
    • Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
    It would be a plus if you also possess previous experience in:
    • 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
    • Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or related
    Required Inoculations: Flu Vaccine Covid Vaccine Measles Antibody Mumps Antibody TB Test - Blood Test (Quantiferon Gold) Rubella Antibody Varicella Antibody Venipuncture

    Contact:


    Sangeeth Kumar | | Email: | URL:

    Contact:

    Pavan Prakash: | URL:

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