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Omnichannel Content Manager - Katy, United States - Academy Sports + Outdoors
Description
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Job Description:
Education
:
High school diploma or equivalent required
Bachelor's degree in Business, Information Technology
,
or relevant field of study preferred
Work Experiences
5+ years ofeCommerce, Retail,orproduct content experience preferred
3+ years of
experiencemanaging a team in afast paced,collaborativeworkenvironment
Skills:
Excellent interpersonal, written, and verbal communication skills,andthe ability to interface effectively with individuals at various levels, bothwithin andexternalto Academy
Proven leadership skills and the ability to articulate the vision of the organization in a way that is easily understood and adopted by the team
Ability to influence cross-functional teams to achieve meaningful business outcomes, often without formal authority
Must be skilled in managing people:
performance, team building, and professional development
Excellent time management skills and the ability to leverage the team to support multiple initiatives and a large volume of work
Analytical, with strong problem-solving abilities and creative resolution skills
Self-motivated, with the ability to work on multiple projects in a fast-paced environment
Proven ability to recognize and adapt to company culture
Ability to organizeand synthesizelarge amounts of complexdata into clear, concise presentations
Leads by example and models a passion for the business as well as demonstrates a proactive and solution orientated style
Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
Acceptable level of hearing and vision to perform job duties
Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics
Strong Excel capabilities preferred and capability to use Web Analytics platforms
Responsibilities:
Enhance, develop,and managebest in classproduct content
Manage a team of Content Specialists -performance, team building, and professional development
Ensure timeliness,accuracy, consistency, andbuyalityof product content delivery - with established KPIs to measure the impact content has on conversion and overall customer experience
Drive projects with cross functional teams including IT, Merchandising, Marketing, and Omnichannel to improve product copy,attribute structure, and overallbuyabilityof products on
Assist in the ongoing day to day interaction, management, and optimization of third party providers
Maintain a consistent look and feel throughout all web properties consistent with style guide and agreed upon data governance standards
Influence cross-functional leaders in establishingbusinessobjectives specific to Omnichannel
Collaborate with buying and Omnichannel teams on approach to enhance style guide, govern values, and optimize third party video, 360, UGC, and sizing vendors to maximize consumer value
Work with the analytics team to measure the effectiveness of product page and grid page to evaluate and improve future performance
Partner with merchant group toprioritizeactivation ofsignificant product launches and intraday launches consistent with brand guidelines and competitive landscape demands
Become the subject matter expert for all product categories online; learn and report on best practices, industry standards, and legal requirements associated with assigned projects
Responsible for prioritizing projects and ensuring deliverables and goals are met or exceeded
Measure ongoing effectiveness of programs against metric targets
Execute and influence ongoing enhancement/optimization strategy based on measured performance and customer feedback
Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives
Troubleshoot and problem solve for ongoing operational needs as they arise
Develop a thorough understanding of Academy's policies, procedures and safety rules
Duties may change; team members may be required to perform other duties as assigned
Physical Requirements& Attendance
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Regular attendance required
Full time Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
