Omnichannel Content Manager - Katy, United States - Academy Sports

Academy Sports

Verified Company

Katy, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Education:

High school diploma or equivalent required
Bachelor's degree in Business, Information Technology, or relevant field of study preferred

Work Experiences

5+ years of eCommerce, Retail, or product content experience preferred
3+ years of experience managing a team in a fast paced, collaborative work environment

Skills:

Excellent interpersonal, written, and verbal communication skills, and the ability to interface effectively with individuals at various levels, both within and external to Academy
Proven leadership skills and the ability to articulate the vision of the organization in a way that is easily understood and adopted by the team
Ability to influence crossfunctional teams to achieve meaningful business outcomes, often without formal authority
Must be skilled in managing people: performance, team building, and professional development
Excellent time management skills and the ability to leverage the team to support multiple initiatives and a large volume of work
Analytical, with strong problemsolving abilities and creative resolution skills
Selfmotivated, with the ability to work on multiple projects in a fastpaced environment
Proven ability to recognize and adapt to company culture
Ability to organize and synthesize large amounts of complex data into clear, concise presentations
Leads by example and models a passion for the business as well as demonstrates a proactive and solution orientated style
Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fastpaced environment
Acceptable level of hearing and vision to perform job duties
Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics
Strong Excel capabilities preferred and capability to use Web Analytics platforms

Responsibilities:

Manage a team of Content Specialists performance, team building, and professional development
Ensure timeliness, accuracy, consistency, and buyality of product content delivery with established KPIs to measure the impact content has on conversion and overall customer experience
Assist in the ongoing day to day interaction, management, and optimization of third party providers
Maintain a consistent look and feel throughout all web properties consistent with style guide and agreed upon data governance standards
Influence crossfunctional leaders in establishing business objectives specific to Omnichannel
Collaborate with buying and Omnichannel teams on approach to enhance style guide, govern values, and optimize third party video, 360, UGC, and sizing vendors to maximize consumer value
Work with the analytics team to measure the effectiveness of product page and grid page to evaluate and improve future performance
Partner with merchant group to prioritize activation of significant product launches and intraday launches consistent with brand guidelines and competitive landscape demands
Responsible for prioritizing projects and ensuring deliverables and goals are met or exceeded
Measure ongoing effectiveness of programs against metric targets
Execute and influence ongoing enhancement/optimization strategy based on measured performance and customer feedback
Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives
Troubleshoot and problem solve for ongoing operational needs as they arise
Develop a thorough understanding of Academy's policies, procedures and safety rules
Duties may change; team members may be required to perform other duties as assigned

Physical Requirements & Attendance

Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Regular attendance required

Full time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.