Jobs

    Technician I, Information Technology - Georgia, United States - DeKalb County School District

    DeKalb County School District
    DeKalb County School District Georgia, United States

    2 weeks ago

    Default job background
    Description
    The DeKalb County School District is seeking an experienced and professional Technician I, Information Technology.

    Salary Grade/Schedule:
    Unified

    Salary Schedules:

    The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements.

    The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations.

    Under general supervision, facilitates the maintenance of computer resources; provides technical support for workstations, Macs, Chromebooks, and hardware and software.

    The incumbent will be assigned to a school location or assigned to a central office for dispatch. Individual support assignments are subject to change.

    Title:
    Technician I, Information Technology



    Essential Functions:
    The following duties are representative of this position.

    The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

    Other duties may be required and assigned.


    • Resolves software, hardware, phone systems, and network problems
    • Provides first-level support for Local Area and Wide Area Networks (LANs and WANs) as well as associated software
    • Assists schools with access to and use of computer devices (e.g., PC, Desktops, Laptops, Chromebooks, Macs, Tablets), peripherals, and wireless technology
    • Assists with the research, installation, and maintenance of computer hardware and software
    • Administers and documents technology inventory
    • Provides support for technology projects, policies, and procedures
    • Performs special assignments, serves on project teams, and stays up to date with the latest technical skills
    • Performs other duties as assigned
    MINIMUM QUALIFICATIONS


    • High school diploma or GED equivalent required.
    • Associate degree in Computer Science, Information Technology, or closely related area from an approved accredited college or university preferred.
    • Minimum one year of computer/information technology systems support, or closely related experience required.
    • Valid Georgia Driver's License required.
    • Valid A+ certification or N+ certification preferred.
    08/04/


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