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    Executive Assistant - Raleigh, United States - Oliver Wyman

    Oliver Wyman
    Oliver Wyman Raleigh, United States

    3 weeks ago

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    Description

    About Oliver Wyman

    Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

    For more information, visit Follow Oliver Wyman on Twitter @OliverWyman.

    Job Overview:

    Oliver Wyman is looking for an Executive Assistant/Office Services Coordinator to support the execution of office services responsibilities for local office and to act as a point of contact for our Partners to help them meet their business goals and objectives. You will coordinate efforts to help the flow of business operations. Partners depend on you to collaborate with all parts of the business. Executive Assistants work closely with colleagues to share information and provide consistency. As an Executive Assistant, you will provide administrative support to 2-4 Partners.

    This is a hybrid role that requires 3 days per week in our Raleigh, NC office. There is no option to be fully remote.

    Key Responsibilities:

    • Viewed by clients as responsive; acting as central point of contact for Partners
    • Complete a variety of administrative tasks including; managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data
    • Complete a variety of office/facility services tasks including: coordinating all Facilities Management regarding the office space and services, assist with office moves and refurbishment projects, stocking and inventory management of OW specific supplies, ensure compliance with Health and Safety (both internal and external), Fire Safety, emergency/evacuation and security procedures, oversee the OS and events budgets, organize firm events like Holiday & Summer Party, SP Day, etc., assist with new hire on boarding, conduct office tour and explanation of office procedures and ordering of entry passes, provide content and updates for the Office Group on POW (intranet), book meeting rooms and manage their logistics including general set up/cleanup of rooms, catering requests, liaising with Technology Services for audio and video conferencing requests, handling of incoming and outgoing mail, faxes and packages, copy/binding requests and large mailings, monitor and handle all OS inbox requests
    • Deliver a positive service experience to clients and work to build and maintain trusted relationships
    • Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives
    • Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed

    Experience Required:

    • 2+ years of previous administrative or customer service experience
    • Advanced experience with Microsoft Office suite, including Word, Outlook and PowerPoint
    • Bachelors' Degree or equivalent experience

    Technical Skills:

    • Excellent Word, PowerPoint and Excel skills
    • Expert knowledge of Outlook
    • Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary

    Skills and Attributes:

    • Thoughtful judgment and ability to have an owner's mentality while being courteous and caring
    • Strong organizational skills that demonstrate the ability to perform and prioritize multiple tasks
    • Detail-oriented, even when the work is fast-paced
    • Resourceful, takes proactive approaches to problem-solving with strong decision-making capabilities
    • Positive demeanor and superior written and verbal communication skills are essential
    • Solid time-management abilities with the ability to prioritize tasks
    • Possess a positive attitude and be willing to work as part of a team
    • Able to work with different personalities.
    • Ability to speak a second language is an asset
    • Authorized to work in the United States

    Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

    Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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