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    Customer Service Representative - Woodland, United States - ATR International

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    Description

    ATR International is seeking a Customer Service Representative.

    Reporting to the Business Development Manager, the Customer Service Representative will maintain customer relationships by providing product knowledge and pricing to clients; provide timely order updates to client: maintain precise data within product sales management system; maintain sales data for national and international sales orders.

    Responsibilities:

    • Effectively respond to customer complaints and provide solutions
    • Process orders and transactions within the sales and shipping management system
    • Accurately record customer information such as type of equipment used at customer sites
    • Maintain customer information files for national and international sale orders
    • Cold call potential customers to secure new sales

    MINIMUM EDUCATION, TRAINING & EXPERIENCE NEEDED TO PERFORM THIS JOB

    • 3-5 years or more as a Customer Service Representative with a manufacturing company
    • Excellent verbal and written communication
    • Proficient computer skills, especially Microsoft office suite, JD Edwards or comparable ERP System
    • Ability to quickly learn about company's product and services and able to explain to customers

    Location: Woodland, CA

    Duration: Contract, 6+ months

    Hourly Rate: $25 - $30

    Benefits include:

    -MEC/ACP Medical

    -Voluntary Dental, Vision, Life, Supplemental Income

    -401k (must meet requirements)

    -sick leave as required by state/county



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