- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
- Retail management experience preferred
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
-
Service Manager
5 days ago
Surge Staffing Milwaukee, United StatesWhat You'll Do: · As the Service Manager, you'll be at the forefront of operations, ensuring top-notch service delivery. Here's a glimpse of your responsibilities: · Be the face of the client, representing them professionally to their valued customers. · Manage the Service Depart ...
-
Technical Service Manager
2 weeks ago
Textron Aviation Milwaukee, United States Full timeJOB SUMMARY · : The Technical Service Manger (TSM) serves as main point of contact regarding all maintenance work performed on the aircraft and assists the maintenance manager with smooth and efficient hangar operations. Provides the Customer Service Manager (CSM) pertinent info ...
-
Service Manager
3 weeks ago
Wide Effect Talent Solutions Milwaukee, United StatesSeeking a dedicated Service Manager to spearhead a team of field technicians and operations professionals, ensuring the seamless execution of planned maintenance, repair, overhaul, and installation projects. Your primary goal will be to not only meet but exceed our customers' exp ...
-
Service Manager
4 weeks ago
Clear Engineering Recruitment Milwaukee, United StatesService Manager · $130,000 - $150,000 · *401k · *Medical Insurance · *Life Insurance · *Paid Vacation · Milwaukee, WI · Our client is in the market for a Service Manager. This global market-leading business is looking for experienced service manager who can grow the com ...
-
Technical Service Manager
1 day ago
Textron Aviation Milwaukee, United States Full timeTechnical Service Manager (First Shift) - Milwaukee, WI( Job Number: · Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the fr ...
-
Client Service Manager
2 weeks ago
Brown and Caldwell Milwaukee, United States Full timeAre you ready to take the next step in your career? Are you an individual who takes pride in delivering exceptional work? Brown and Caldwell is looking for a strategic Business Development/Client Service Manager with an established track record of marketing, winning, and executin ...
-
Environmental Services Manager
2 weeks ago
Crothall Healthcare Milwaukee, United States Full timeCrothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare servic ...
-
Technical Services Manager
1 week ago
Pedagog Recruiting & Careers Milwaukee, United StatesWhat you will do: · 1. Work to create, refine and implement technical support processes and procedures · that are efficient, effective and aligned with customer needs to further company · growth · 2. Provide individualized coaching and mentorship to your team members to help them ...
-
Manager, Oncology Services
1 week ago
100 Aurora Health Care Metro, Inc. Milwaukee, United States Full timeDepartment: · 37322 Aurora St. Lukes Medical Center - Administration: Oncology Clinic Status: · Full time Benefits Eligible: · Yes Hou rs Per Week: · 40 Schedule Details/Additional Information: · Day shift · Major Responsibilities: · Oversees and ensures efficient clini ...
-
Service Manager
3 weeks ago
Clear Engineering Recruitment Milwaukee, United StatesService Manager · Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. · $130,000 - $150,000 · *401k · *Medical Insurance · *Life Insurance · *Paid Vacation · Milwaukee, WI · Our client is in the mark ...
-
Service Manager
12 hours ago
Surge Staffing Milwaukee, United StatesWhat Youll Do: · As the Service Manager, youll be at the forefront of operations, ensuring top-notch service delivery. Heres a glimpse of your responsibilities: · Be the face of the client, representing them professionally to their valued customers. · Manage the Service Depart ...
-
Manager - Tax Services (Wealth Management)
2 weeks ago
Regal Executive Search Milwaukee, United States Direct Hire· Manager – Tax Services · Department: Family Office Services · What we are looking for – · As a member of the Tax Services Team, the Tax Manager is primarily responsible for the administration and delivery of U.S. (federal and state) income, gift, and estate tax services to our ...
-
Food Service General Manager
2 weeks ago
TKC Holdings, Inc. Milwaukee, United StatesThe General Manager plans, directs and coordinates the activities associated with running multiple facilities (at least 2 or more). This includes ensuring all team members are adequately trained and capable to perform job responsibilities in a safe a Food Service, General Manager ...
-
Service Parts Planning Manager
3 weeks ago
Avnet Milwaukee, United States Full timeWho We Are: · At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the lat ...
-
Managing Consultant, Land Services
3 days ago
ERM Milwaukee, United States Full timeERM is seeking an experienced and motivated Land Services Managing Consultant based in Minneapolis, MN to support projects primarily in the gas and electric transmission and distribution industry. The Ideal candidate will support and manage projects for our clients spanning a ...
-
OEM Service Manager
3 weeks ago
Toshiba Corp. West Allis, United StatesWe are Toshiba. We have an unwavering drive to make and do things that lead to a better world. · At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look f ...
-
Assistant Service Manager
1 week ago
The Goodyear Tire & Rubber Company Milwaukee, United StatesAssistant Service Manager - Milwaukee, WI · Date: May 8, 2024 · Location: · Milwaukee, WI, US, · Company: Goodyear · Job Req ID: JR · Goodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · Goodyear owns and operates more than 580 tire and auto service centers nationwide. W ...
-
Service Department Manager
2 weeks ago
EMCOR Group West Allis, United States**Description** · **About Us:** · IKM Building Solutions, Inc. is an innovative commercial HVAC, facilities, and MEP services company. Through innovative design, quality execution, and 90+ years of experience providing total mechanical solutions, we help clients across Wisconsin ...
-
Service Department Manager
3 weeks ago
EMCOR Group West Allis, United States**Description** · **Job Details** · **Description** · **About Us:** · IKM Building Solutions, Inc. is an innovative commercial HVAC, facilities, and MEP services company. Through innovative design, quality execution, and 90+ years of experience providing total mechanical solution ...
-
Assistant Service Manager
1 week ago
Byrider Milwaukee, United States Full timeDescription · Assistant Service Manager · Byrider, part of Russ Darrow Automotive, is growing Assistant Service Manager career opportunity Brown Deer Service Center. Career growth to Service Manager or other Manager and Specialist areas · Assistant Service Manager Rewards: $55 ...
PT Night and Weekend Customer Service Manager - Milwaukee, United States - Michaels Stores
Description
Store - Milwaukee, WI
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Work Environment
To review a comprehensive list of benefits, please visit Michaels Benefits )
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI. )
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster